Project Director

BMS CAT•Elk River, MN

12d•$65,000 - $100,000

About The Position

The Project Director estimates mitigation and/or construction work related to fire, water, flood, mold, and other property losses across residential and commercial properties. The role works closely with insurance carriers, adjusters, Third Party Administrators, consultants, property managers, and owners to ensure scopes are accurate, pricing is competitive, and projects are positioned for profitable execution. The position combines technical estimating with relationship-driven business-to-business sales and marketing. The Project Director builds a referral pipeline through industry relationships, professional follow-up, and strategic visibility in the market. The role also responds to emergency losses as needed, supports project handoffs and customer updates, and focuses on revenue growth, customer experience, and profitability.

Requirements

At least 3 years of hands-on estimating experience with commercial losses.
Ability to respond to emergency situations on nights, weekends, holidays, or vacation as necessary to service customers.
Xactimate experience.
Strong understanding of mitigation processes, documentation, and insurance expectations.
Proven ability to build business-to-business relationships and generate repeat referral business.
A sales mindset, including follow-up discipline, pipeline management, and a focus on growth.
Comfort supporting marketing efforts, including presentations, networking, and customer meetings.
Excellent organizational, time-management, and prioritization skills.
Strong communication skills with team members, commercial clients, and insurance professionals.
Team-oriented, accountable, and results-driven work ethic.

Nice To Haves

Experience with time-and-material estimating.

Responsibilities

Respond urgently and professionally to customer emergency losses, including after-hours situations as needed, to secure opportunities and position the company as the provider of choice.
Prepare accurate, competitive estimates based on thorough site inspections using industry-standard software.
Collaborate with operations to support smooth handoffs, job starts, scope alignment, and supplements with proper approvals and documentation.
Provide customers with daily project updates, resolve issues, help ensure satisfactory completion, and ensure timely payment.
Work with insurance adjusters and consultants to address concerns.
Build and maintain long-term referral relationships with adjusters, brokers, consultants, property managers, and commercial stakeholders.
Communicate clearly, respond quickly, and proactively solve problems as a trusted partner.
Drive new business through networking, prospecting, and strengthening the referral pipeline.
Attend industry events, including association meetings, networking groups, and trade events, to create visibility and opportunities.
Support and participate in marketing presentations, lunch-and-learns, and capability meetings.
Focus consistently on revenue growth, customer experience, and profit performance.