Project Director

ATI Restoration, LLC•Stone Mountain, GA

About The Position

The Project Director is a client-facing, revenue-generating role responsible for estimating, securing, and directing emergency services, mitigation, restoration, and reconstruction projects from initial lead through financial closeout. The role owns scope development, estimate accuracy, customer communication, financial outcomes, and overall project direction, coordinating with internal teams to ensure successful execution. The Project Director is the primary point of contact for customers, adjusters, consultants, and third-party administrators, ensuring expectations are clearly defined, documented, and met throughout the project lifecycle. The position involves work in an office, in the field, and at jobsites, and requires travel. The Project Director must also respond to ATI team members and clients beyond standard work hours for emergency response.

Requirements

High school diploma or equivalent required.
3–5 years of restoration or construction experience.
2–3 years of experience as an estimator or project manager, with experience in water, fire, mold, or reconstruction.
Experience handling commercial, industrial, or large-loss projects.
Familiarity with mitigation, environmental services, reconstruction, and industry practices.
Working knowledge of Xactimate and competent estimating and analytical skills.
Strong understanding of project budgeting, margins, billing, collections, revenue, and profitability.
Clear, direct, prompt, and thorough communication skills.
Ability to manage time, prioritize, multitask across active and new projects, and pursue prospects simultaneously.
Ability to build trust and foster relationships, demonstrate empathy toward impacted property owners, and resolve conflicts constructively using sound judgment.

Nice To Haves

Bachelor’s degree in business, management, construction management, or a related field.
IICRC certifications at any level.
Xactimate certification.
Experience with T&M platforms.
OSHA or environmental certifications.

Responsibilities

Develop detailed and accurate scopes of work in Xactimate using onsite inspections, digital images, sketches, and documentation.
Validate scopes of work with insurance adjusters, consultants, third-party administrators, and property owners or managers before work begins.
Ensure projects adhere to building codes, industry standards, guidelines, and safety protocols.
Collaborate with project managers on production handoffs, budgets, schedules, and labor strategies.
Support project managers in resolving scope discrepancies and customer concerns, and ensure project documentation is maintained.
Build relationships with customers, insurance companies, and referral partners; serve as their primary point of contact throughout projects and secure repeat business.
Meet assigned revenue targets by converting leads into active projects through timely communication, estimating, follow-up, and negotiation.
Support sales teams with operational insights, client networking, trade events, and industry associations.
Use Salesforce properly and maintain accurate data on leads, estimates, activities, project progress, and project assignments.
Establish payment terms and manage draws, deductibles, progress and final billing, and collections in accordance with ATI standards.
Own project financial performance, including margin, budget, and costs.
Review supplements, change orders, and project-scope modifications for accuracy and profitability impacts.
Respond to ATI team members and clients beyond standard work hours for emergency response.
Work in office, field, and jobsite settings, with required travel.
Perform other duties as assigned.