Project Coordinator
About The Position
The Project Coordinator provides day-to-day operational support to Small Business and Nonprofit (Small Biz) Program staff. The primary responsibilities of this role are: Verify account eligibility, manage the pipeline for assigned contractors, review and approve survey tools for upload, and troubleshoot issues as they arise in the project management software and in the tools. This role supports program staff, contractors, inspectors, and Con Edison to develop energy efficiency and building electrification projects targeting Small Business & Nonprofit customers in the greater New York City metropolitan area.
Requirements
- Bachelor’s Degree in related field
- 1-5 years of experience in energy efficiency or project management
- Ability to communicate effectively with our clients and work collaboratively with our engineering staff, program managers, and sales team
- Strong organizational skills with ability to manage projects from inception to close while maintaining strong customer service practices, the ability to multi-task, and attention to detail
- Knowledge of (or demonstrated interest and capacity to learn) energy efficient technology and lighting controls, such as LED, occupancy sensors, etc
- Knowledge of (or demonstrated interest and capacity to learn) HVAC equipment and mechanical systems, including pumps, motors, cooling towers, air handlers, chilled and hot water loops, and boilers
- Proficiency with software tools such as: MS Excel, Customer Relationship Management (CRM) tools, MS Word, MS PowerPoint, and data management software
Responsibilities
- Provide timely verification of account eligibility to contractors
- Facilitate third-party QA/QC project selection process, communicate with third-party evaluation party to resolve any ensuing issues
- Coordinate with the inspectors to cure any outstanding issues with paperwork for failed inspections
- Monitor key performance metrics related to the QA/QC process, identify and implement opportunities for program policy and process improvements
- Review, reconcile, and collect required project back-up documentation
- Work with accounting personnel to verify incoming payments and timely issuance of payment vouchers
- Conduct outreach, follow-up and collect all required application documentation; compile and manage approved participating contractor lists
- Track and manage projects using Willdan’s proprietary data management software
- Monitor program tasks, reporting, and follow-up on progress and achievements
- Communicate directly with internal staff, contractors, and customers
- Attend industry events as appropriate; network with stakeholders
- Provide general administrative support, as necessary
- Engagement in any and all areas critical to program success
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
