Project Coordinator

UG2 • San Francisco, CA

1d

About The Position

The
Project Coordinator is responsible for supporting tenant-related
administrative operations to ensure smooth day-to-day functionality. This role
focuses on rent collection, tenant service request triage, lease and compliance
reporting, and assistance with coordinating special events. The ideal candidate
is highly organized, detail-oriented, and capable of managing multiple
priorities efficiently and professionally.

Requirements

• Minimum of one (1) year of customer service or tenant services experience.
• Strong written and verbal communication skills.
• High proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines under pressure.
• Excellent organizational skills and attention to detail.
• Professional demeanor with a strong sense of accountability and initiative.

Responsibilities

• Serve as the primary point of contact for tenants regarding administrative matters.
• Coordinate and manage rent collection processes, ensuring accurate records and timely payments.
• Triage tenant service requests, prioritize issues based on urgency, and dispatch appropriate personnel or vendors.
• Maintain service request logs and assist in tracking resolution timelines.
• Assist in generating monthly reporting for lease compliance, rent payments, and tenant service metrics.
• Prepare and maintain accurate documentation, memos, and internal communications related to tenant activities and lease terms.
• Support in compiling reports for internal stakeholders and property management teams.
• Assist with onboarding new vendors related to tenant services and building operations.
• Help monitor and document vendor performance and ensure adherence to service-level agreements.
• Assist with the coordination and logistics of special tenant events, including setup, communication, and scheduling.
• Liaise with vendors, internal teams, and tenants to ensure successful event execution.
• Provide day-to-day administrative support to the property or asset management team.
• Support internal operations such as billing coordination, invoice tracking, and compliance documentation.
• Perform other administrative duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees