Project Coordinator

Viv Technologies Inc.•Toronto, ON

13d•Hybrid

About The Position

Viv Technologies is seeking a highly organized, execution-focused Project Coordinator to support the onboarding of a large enterprise customer. This role will partner closely with internal and external stakeholders to ensure a coordinated, on-time, and high-quality rollout for active strategic initiatives. The role requires periodic in-office work and is located within a five-minute walk of Union Station in the Greater Toronto Area (GTA).

Requirements

3 to 5 years in project coordination, implementation, or operations roles.
Strong organizational skills and excellent follow-through.
Proven ability to manage multiple stakeholders and competing priorities.
Excellent written and verbal communication.
Comfortable operating in ambiguity and fast-moving environments.
Reside in or be in easy reach of the Greater Toronto Area (GTA).

Nice To Haves

Experience with SaaS implementations or customer onboarding.
Exposure to healthcare or home care environments.
Familiarity with Jira, or similar project tracking tools.

Responsibilities

Own and maintain the master implementation plan, including milestones, dependencies, and timelines.
Drive weekly execution cadence: attend internal and client-facing meetings, track status, and follow up on action items.
Keep all workstreams (product, integrations, data migration, training, support readiness) aligned and on track.
Track deliverables and proactively push owners to completion.
Identify risks, blockers, and scope gaps early; maintain a clear risk log and mitigation plans.
Escalate issues with context, urgency, and recommended actions.
Prepare materials and agendas for client meetings and ensure client commitments are tracked and delivered.
Maintain clear documentation of decisions, timelines, and ownership and build lightweight reporting (status updates, dashboards) to prevent dropped balls across a complex onboarding.