Project Coordinator - Mulifamily

Interior Logic Group • Remote California, CA

14d • $27 - $29 • Onsite

About The Position

Interior Logic Group, Inc. is the largest national provider of interior design and finish solutions to the building industry. Our scalable solutions increase customer profitability, improve construction quality, and reduce cycle times—with our team deeply focused on providing an exceptional customer experience. We provide installation services and supply chain management for a diverse range of single family, multifamily, commercial, and repair and remodel customers. People choose to build their careers at ILG because of our passionate team, company culture, flexible work options, and growth opportunities. We invest in our workforce to help them achieve great things both personally and professionally, offering wide-reaching benefits from healthcare support to financial well-being. This position is the company liaison between the customer and the installation workforce to insure a seamless installation experience. This position interfaces with installers, clients, service providers, co-workers and the customer that experiences the installation on a daily basis.

Requirements

• Strong Leadership/Interpersonal skills
• Effective oral and written communication skills
• Strong organizational and problem resolution skills
• Ability to manage multiple projects
• Team player/customer focused
• Experience in MS Word and Excel
• Valid Driver’s license and over 21 years of age

Nice To Haves

• Construction industry experience desired

Responsibilities

• Primary resource for installer schedules, questions, and work-related issues (central point of contact)
• Coordinates assignments ad paper flow for daily Service Provider schedules
• Dispatches work orders to SP’s and adjust workloads as needed
• Notifies customers with installation time frames
• Fields incoming customer calls
• Handles all escalations to full resolution
• Acts as a liaison between the customer and the company to resolve installation issues
• Ensures all customers are contacted at the end of the installation
• Serves as a back-up to the other Project Coordinators
• Performs other managerial duties as assigned by the Director
• Serves as back-up to the Director as assigned
• Insures completeness and accuracy of all paperwork
• Ensures all business operations with area of responsibility are conducted ethically and within the law
• Returns voicemail messages and emails within (4) business hours
• Other duties as assigned

Benefits

• Medical, dental, and vision coverage, including multiple plan options to fit your needs, covering both physical and mental health
• 401(k) with company match
• short- and long-term disability
• life insurance
• Flexible time off
• 8 paid holidays
• additional leave benefits
• company-sponsored weight loss management program
• pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed