Project Coordinator

Suddath Companies•Jacksonville, FL

34d•Onsite

About The Position

Facilitates communication and orchestrates services working directly with sales, operations and customers throughout workplace service planning and implementation. Suddath is a growing and financially stable company with a 100+ year reputation for excellence, dedicated to promoting a culture that thrives on inclusion and diversity. We offer a caring, family environment while providing relocation and logistics services to people and companies all around the world.

Requirements

Excellent verbal and written communication skills
Highly customer service oriented
Ability to prioritize and re-prioritize as situations and needs change throughout the workday
Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
Strong analytical and problem-solving skills
Excellent attention to detail and follow through
Ability to work under deadlines and specific time frames
Ability to develop and maintain positive working relationships with internal and external customers
Ability to demonstrate initiative and to work with minimum supervision
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.
Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Strong knowledge of MS Office Suite

Nice To Haves

Bachelor's degree (B. A.) from four-year college or university is preferred
two to five years of progressive customer service
experiencing coordinating national services is preferred

Responsibilities

Receive, review, enter and confirm project and service requests
Follow administrative process for customer set up and credit approval
Establish certificates of insurance
Coordinate walkthroughs
Coordinate planning calls to develop scope and communicate service requirements and client expectations
Document final scope, timelines and pricing
Generate proposals
Establish signed orders for service
Obtain client specific purchase orders, tracking numbers and approvals
Coordinate with sales, project management, operations and customers to plan and implement services
Thoroughly communicate with all parties throughout service delivery
Track timelines and document progress relative to established benchmarks
Document scope changes and oversee change order management process
Collect and consolidate costs and manage the close out process