Project Coordinator

Nusource Financial•Eden Prairie, MN

13h•Onsite

About The Position

NuSource implements cutting edge Branch Transformation, Security and Service solutions for the financial institution vertical supported by a world class service team. Our mission is to consistently deliver value-added consultative solutions and quality service experiences based on our core values of Integrity, Professionalism, and Teamwork. Our Net Promoter Score is consistently in the mid-80’s, which far exceeds anyone in our industry. NuSource is employee-owned and everyone who works for us has the opportunity to become an owner. The Project Coordinator works closely with the Project Management team, Regional Managers, implementation and services partners, Salespeople, Customers and our Technicians to schedule implementation resources required to meet customer expectations. The Project Coordinator is also responsible for coordination of equipment getting staged, wrapped (if applicable) and shipped to the appropriate location in time to meet the “go live” schedule. The Project Coordinator communicates important information to the project resources through company project tools and processes.

Requirements

Strong communication skills both written and verbal
Friendly, positive attitude with customer service focus
Ability to make decisions and adjustments to overcome roadblocks
Detail oriented, very organized person with ability to multi-task and work in fast paced environment
Decisiveness
Interpersonal Skills
Resourcefulness
Excellent analytical and problem-solving skills
Ability to work independently or with a team
Ability to work with tight deadlines
Ability to manage change and adapt to change quickly
Ability to perform all duties while maintaining our core values of Professionalism, Integrity, and Teamwork
Ability to Collaborate to accomplish team and company requirements
At least 2 years of experience in Professional Office Environment
Working knowledge of Microsoft tools including Excel, Word, Teams, and Outlook
Previous experience with ERP systems or ability to learn them quickly
Experience using computers for a variety of tasks
Ability to communicate effectively with all different levels and departments within an organization.
Ability to work independently OR collaboratively.
Ability to work in office and warehouse environments with varying noise levels
Proficient typing skills

Nice To Haves

Knowledge of project management best practices and tools a plus
Experience dealing with people in many different roles within an organization and with vendor partners a plus

Responsibilities

Monitors project inbox and creates new projects (both security and ATM) in Monday.com and assigns to appropriate Project Manager
Update E Automate Sales Order with assigned Project Manager
Receives project resource requests and schedules from Project Managers
Works with Regional Managers to secure technician resources for install date(s) based on location and final equipment assignments
Requests bid/availability from third-party installers based on install schedule and location
Issues Purchase Orders to third-party installers to reserve them based on installation schedule
Creates calls (requests for work to be done) in E Automate for Staging of equipment and installation of equipment (Technician Assignments)
Communicates staging dates, machine wrap dates (with Graphics Guys) and ship dates with staging and shipping teams
Creates weekly shipping schedule
Continually updates tools and schedules with most up to date information
Handles ATM moves and removals, security gate installs and coordination of site surveys
Creates sales quotes for and sales orders, ATM moves and removals and others requested by Project Management
Manages ATM, Security, and Rigger calendars in outlook
Manages share file access levels for PM’s
Receives Purchase Orders for Rigging companies and Graphics Guys
Allocates new machines to customers as they are received in our warehouse
Creates new service calls and calendar requests for Project Managers