Project Coordinator

Jetson Home•Centennial, CO

3h•$60,000 - $73,000•Onsite

About The Position

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better. Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable. We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done. We are looking for an extremely motivated and passionate project coordinator who would like to be a part of an exciting new company looking to fight climate change through disrupting the residential HVAC industry. You will coordinate the end to end process of the heat pump install from the estimate through to the post installation customer follow up.

Requirements

PMP or related training preferred
Proven ability to implement process improvement initiatives
Strong knowledge of developing project plans that support construction or related tasks
Strong decision making and problem solving skills
Excellent communication skills and customer service acumen

Responsibilities

Develop and execute on a process for tracking the installations, including tracking prospects, assisting with customer inquiries, addressing questions regarding quotes, and scheduling walk through, install, and inspections
Develop and manage the required permitting process for each project
Maintain and report on all scheduled installs, coordinating with the install teams, permits, and inspection
Coordinate with the warehouse and installation teams to ensure the right equipment, materials, and team members are allocated to the projects
Create process documentation and training materials for new team members
Participate in business system selection and configuration to enable delightful customer flows and efficient processes
Receive feedback and monitor the quality of services provided