Project Coordinator

The Suddath Companies • Seattle, WA

17d • $21 - $29 • Onsite

About The Position

Facilitates communication and orchestrates services working directly with sales, operations and customers throughout workplace service planning and implementation. The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services. The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements

• Excellent verbal and written communication skills
• Highly customer service oriented
• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
• Strong analytical and problem solving skills
• Excellent attention to detail and follow through
• Ability to work under deadlines and specific time frames
• Ability to develop and maintain positive working relationships with internal and external customers
• Ability to demonstrate initiative and to work with minimum supervision
• Bachelor's degree (B. A.) from four-year college or university is preferred
• two to five years of progressive customer service experience
• experience coordinating national services is preferred
• equivalent combination of education and experience
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.
• Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Strong knowledge of MS Office Suite

Responsibilities

• Receive, review, enter and confirm project and service requests
• Follow administrative process for customer set up and credit approval
• Establish certificates of insurance
• Coordinate walkthroughs
• Coordinate planning calls to develop scope and communicate service requirements and client expectations
• Document final scope, timelines and pricing
• Generate proposals
• Establish signed orders for service
• Obtain client specific purchase orders, tracking numbers and approvals
• Coordinate with sales, project management, operations and customers to plan and implement services
• Thoroughly communicate with all parties throughout service delivery
• Track timelines and document progress relative to established benchmarks
• Document scope changes and oversee change order management process
• Collect and consolidate costs and manage the close out process
• Complete service delivery paperwork from all providers within scope of service and billing requirements
• Thoroughly review scope, timelines, pricing proposals, orders for service, outside supplier agreements and client specific purchase orders, tracking numbers and approvals for administrative compliance

Benefits

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level