Project Coordinator

Aristocrat Gaming • Las Vegas, NV

2d

About The Position

Aristocrat is seeking a Project Coordinator to join its Project Management Office (PMO). The role supports the accurate and timely coordination of software deployments by reviewing requests, validating software versions and project records, maintaining performance metrics, and assisting Project Managers. The position works with the PMO and Sales and contributes to auditability, deployment success, and customer satisfaction.

Requirements

• Associate or bachelor's degree in business, information technology, or a related field, or equivalent work experience.
• At least 2 years of experience in project coordination, software operations, order management, or a similar role in a software or technology company.
• Working knowledge of software release and versioning concepts, including release numbers, patches, and compatibility.
• Experience reviewing records or data for accuracy and following up on corrections.
• Strong skills in Excel or Google Sheets.
• Familiarity with project tools such as Jira, Smartsheet, MS Project, or similar.

Nice To Haves

• Experience in a PMO or working with software deployment, implementation, or field services groups.
• Exposure to version control or release management systems.
• Experience with customer survey or feedback platforms.
• Experience in a controlled industry where software versions must align with approved configurations.
• CAPM or similar project management certification.

Responsibilities

• Review incoming software request forms for completeness, accuracy, and required approvals before they enter the delivery queue.
• Validate customer, site, product, and licensing details against contracts, sales orders, and customer records.
• Return incomplete or inconsistent requests to submitters with clear corrections and track them through resolution.
• Maintain the request log so status, owner, and turnaround time are visible to the PMO and Sales.
• Confirm that software versions on orders match the approved release, the customer's current environment, and compatibility or regulatory requirements.
• Cross-check versions against the release catalog, version control records, and approved deployment baselines before orders are placed.
• Document verified versions to maintain an auditable record of what was ordered and installed for each deployment.
• Audit Project Manager records, including schedules, achievements, status, risks, budgets, and customer contacts, for accuracy and timeliness.
• Review post-deployment customer survey submissions for completeness and validity, and confirm they link to the correct project and customer.
• Track and maintain Project Management department success metrics, including timely delivery, schedule and budget variance, deployment success rate, customer happiness scores, and request turnaround.
• Support Project Managers with scheduling, meeting notes, action-item tracking, and document control.
• Prepare reports and dashboards on request volume, verification turnaround, audit findings, and survey results.

Benefits

• Depending on role and location, potential eligibility for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree