Project Coordinator

Eurofins•Irvine, CA

24d•$40 - $40•Onsite

About The Position

Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Requirements

Minimum BS/BA degree
Minimum 5+ years of experience in a laboratory or other science field
Basic technical understanding of many aspects of the laboratory, regulatory requirements, and specific method requirements related to Electrical Safety, EMC and Wireless product certification.
Basic understanding of the laboratory business and inter-departmental relationships
Demonstrated judgment or initiative in resolving issues and making recommendations
Demonstrated excellent verbal and written communication skills
Demonstrated attention to details and good documentation skills
Demonstrated organizational skills
Must have computer (Word, Excel, Teams, Outlook) and office related skills
Authorization to work in the United States indefinitely without restriction or sponsorship.

Responsibilities

Support onsite greeting customers, facilitating their visit to the lab.
Manage and maintain order process, from METrak entry through customer report deliverable, through PC team management and personal contribution.
Ability to schedule and direct resources appropriately to ensure client project deliverable dates
Schedule and attend kick-off meetings to ensure sample readiness
Timely and Proactive client communications
Maintains and takes ownership of client assignments
Completes daily reporting and invoicing of jobs for assigned clients
Oversees correct and complete project set ups including order book and keeping METrak 3.0 tab accururate
Participates in professional technical training, conferences and client meetings as needed
Communicate/report significant negative and/or positive feedback to leadersphip timely addressing customer issues
Adheres to all company policies regarding Quality Assurance & Control, Ethics and Health & Safety
Displays an enthusiastic demeanor to support a positive work environment
Maintain existing customer accounts to ensure customer satisfaction with prompt and courteous service.
Answer customer sales/project inquiries promptly per MET customer service expectations.
Initiate and respond to calls and email from customers promptly per customer service expectations.
Guide customers (and potential customers) on regulatory/market requirements by being resourceful and responsive.
Send introductory email to customer once the job is contracted via Purchase Orders (PO) and/or signed proposal acceptance (PAS).
Performs other duties as assigned
Contribute to team efforts of customer arrivals, scheduling, and conflict resolution
Other duties as deemed appropriate by management and for which management believes adequate experience exists, or for which knowledge can be easily obtained to perform such duties