Project Coordinator

Aristocrat Technologies • Las Vegas, NV

1d

About The Position

Aristocrat is seeking a Project Coordinator to join its Project Management Office (PMO). The role supports the accurate, auditable, and timely execution of software deployments by validating software requests and versions, maintaining project records and success metrics, and assisting Project Managers. The position works with the PMO and Sales and contributes to deployment quality and customer satisfaction.

Requirements

• Associate or bachelor's degree in business, information technology, or a related field, or equivalent work experience.
• At least 2 years in project coordination, software operations, order management, or a similar role in a software or technology company.
• Working knowledge of software release and versioning concepts, including release numbers, patches, and compatibility.
• Experience reviewing records or data for accuracy and following up on corrections.
• Strong skills in Excel or Google Sheets.
• Familiarity with project tools such as Jira, Smartsheet, MS Project, or similar.

Nice To Haves

• Experience in a PMO or working with software deployment, implementation, or field services groups.
• Exposure to version control or release management systems.
• Experience with customer survey or feedback platforms.
• Experience in a controlled industry where software versions need to align with approved configurations.
• CAPM or similar project management certification.

Responsibilities

• Review incoming software request forms for completeness, accuracy, and required approvals before they enter the delivery queue.
• Validate customer, site, product, and licensing details against contracts, sales orders, and customer records.
• Return incomplete or inconsistent requests to the submitter with clear corrections needed, and track them to resolution.
• Maintain the request log so status, owner, and turnaround time are visible to the PMO and Sales.
• Confirm that software versions on each order match the approved release, the customer's current environment, and applicable compatibility or regulatory requirements.
• Cross-check software versions against the release catalog, version control records, and approved deployment baselines before orders are placed.
• Document verified versions to maintain a clear, auditable record of what was ordered and installed for each deployment.
• Audit Project Managers' project records—including schedules, achievements, status, risks, budgets, and customer contacts—for accuracy and timeliness.
• Review customer survey submissions after deployments for completeness and validity, and confirm they link to the accurate project and customer.
• Track and maintain Project Management department success metrics, including timely delivery, schedule and budget variance, deployment success rate, customer happiness scores, and request turnaround.
• Support Project Managers with scheduling, meeting notes, action-item tracking, and document control.
• Prepare reports and dashboards on request volume, verification turnaround, audit findings, and survey results.

Benefits

• Potential eligibility, depending on role and location, for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits. Specific details will be discussed during recruitment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree