Project Coordinator

Sedaa • Kansas, MO

14d • Onsite

About The Position

Implementation Consultant I Position Summary The Clinic Coach serves as the primary performance partner for assigned clinics, using data insights and operational expertise to identify improvement opportunities, influence behavior change, and drive measurable results. This role supports smaller, focused clinics by delivering targeted, consultative coaching to optimize performance and operations. The Clinic Coach exercises independent judgment in prioritizing efforts, identifying performance risks, and recommending corrective actions aligned with operational objectives. Through structured coaching, performance analysis, and standardized playbooks, this role closes performance gaps, strengthens accountability, and sustains operational excellence.

Sedaa Corporation Job Posting Title: Project Manager, Associate Location – San Ramon, CA Description: LOCAL CANDIDATES TO BAY AREA/WORK LOCATION. AFTER SIP IS LIFTED, REQUIRED ON SITE FULL-TIME IN SAN RAMON OFFICE. TOP THREE; 1) 3-5 years PM experience, 2) Balance of business and IT related projects (this is not a construction PM role). 3) Leadership communications status report escalations.

Description Gather and define project requirements. Clearly articulate, through total comprehension of the business case, the objectives and issues necessary to deliver the end product. Direct and lead the planning and management of assigned projects through completion. Maintain project controls through a complete and thorough understanding of project needs, goals, and responsibilities. Establish and maintain a positive work environment that encourages the accomplishment of all project goals. Conduct project kick-off meetings, communicating individual roles and project expectations. Monitor project milestones and critical dates to identify potential jeopardy of project schedule. Identify ways to resolve schedule issues. Keep management aware of the situation. Manage scope, budget and change controls associated with project. Assess variances from the project plan, and develop and implement changes as necessary to ensure the project remains within specified scope and is within schedule, cost and quality objectives. Manage day-to-day team and client communications by keeping the team informed of the status, project deliverables and by managing the issue resolution process. Establish and maintain a positive work environment that encourages the accomplishment of all project goals. Provide the team with feedback as it pertains to project performance. Build a climate that encourages safety consciousness and taking accountability for actions. Take a proactive approach to identifying and correcting safety hazards and work practices within the workplace.

Requirements

• Strong written and verbal communication skills, with the ability to deliver clear, structured information and facilitate discussions in small-group settings.
• Demonstrated ability to analyze operational performance data and translate insights into actionable recommendations.
• Ability to influence without direct authority, building credibility and trust with diverse stakeholders.
• Strong consultative coaching and relationship management skills, with a focus on driving behavior change and performance improvement.
• Proven ability to identify root causes and recommend practical, effective solutions to operational challenges.
• Skilled in managing and prioritizing multiple requests in a structured, deadline-driven environment.
• High attention to detail with a strong focus on accuracy in data, reporting, and execution.
• Experience in project coordination and applied problem-solving.
• Proficiency with Microsoft 365 tools (Outlook, Excel, Teams, Word).
• Ability to execute and reinforce established SOPs and workflows while identifying opportunities for improvement.
• Delivers structured training and presentations (5–15 participants), facilitating engagement, addressing questions, and adapting delivery to meet audience needs.
• Bachelor's Degree.
• 3-5 years experience as a Project Manager and or Sr. Business Analyst.
• Previous utility experience.
• Knowledge of and demonstrated experience in all aspects of project management.
• Experience in one or more of the following: Project Management System Implementation Change Management Product Management

Nice To Haves

• 0–1 years of experience in customer support, healthcare operations, clinical program knowledge, data entry, or administrative roles.
• Familiarity with CRM systems (Salesforce a plus).
• Experience working with healthcare providers is helpful but not required.
• Certification as a Professional Project Manager preferred.
• Ability to motivate, create enthusiasm and excitement.
• Ability to provide creative solutions in systems and process design.
• Ability to solve complex problems or situations: appropriate solutions determined from available choices and well-established guidelines.
• Job duties involve innovation and analysis to resolve problems.
• Strong communication and negotiation skills and the ability to render good judgment and sound decisions.
• Excellent presentation and organization skills for work in a collaborative environment.
• Advanced knowledge of Microsoft Project, Excel, PowerPoint, Visio, and other project management tools.

Responsibilities

• Manages a portfolio of smaller, lower-complexity clinics with limited-service breadth, maintaining accountability for overall performance outcomes.
• Serves as a trusted partner to clinic stakeholders, using data-driven insights and operational expertise to identify improvement opportunities, influence adoption of best practices, and drive sustained performance improvement.
• Exercises independent judgment to proactively assess performance, prioritize focus areas, and implement actions that enhance operational effectiveness across the clinic portfolio.
• Reviews clinic performance data to identify trends, assess gaps, and prioritize improvement opportunities using established benchmarks and thresholds.
• Interprets performance insights to determine appropriate, clinic-specific coaching strategies and interventions.
• Leads structured, results-focused coaching conversations that drive clarity, accountability, and action.
• Provides consultative guidance to clinic staff and leaders on operational performance, service delivery, and adherence to standards.
• Influences behavioral and process changes that improve execution, strengthen operational discipline, and deliver measurable performance outcomes.
• Assesses clinic capability gaps and identifies targeted learning and development opportunities aligned with performance needs.
• Provides consultative guidance on training resources, reinforcing adherence to SOPs and service expectations while tailoring recommendations to clinic-specific challenges.
• Facilitates the adoption of operational best practices through coaching, training, and performance-based discussions.
• Influences continuous skill development and capability building to support sustained performance improvement.
• Monitors key performance indicators and tracks progress against identified performance gaps and action plans.
• Conducts structured follow-ups to ensure completion of commitments, reinforce accountability, and sustain momentum.
• Evaluates the effectiveness of coaching interventions and adjusts strategies and action plans to drive sustained performance improvement.
• Proactively identifies emerging risks and implements corrective actions to mitigate impact on clinic performance.
• Escalates persistent or high-risk issues to senior coaches or leadership, providing clear insights and recommended actions.
• Maintains accurate coaching logs and notes.
• Tracks improvements tied to coaching focus areas.
• Partners with Operations, Training, and other internal stakeholders to resolve performance barriers and improve clinic effectiveness.
• Provides frontline insights and recommendations that contribute to process and program enhancements.
• Develops and manages clinic-specific improvement plans to address operational gaps and achieve targeted performance goals.
• Uses performance data to measure progress, evaluate outcomes, and recommend corrective actions.
• Gather and define project requirements.
• Clearly articulate, through total comprehension of the business case, the objectives and issues necessary to deliver the end product.
• Direct and lead the planning and management of assigned projects through completion.
• Maintain project controls through a complete and thorough understanding of project needs, goals, and responsibilities.
• Establish and maintain a positive work environment that encourages the accomplishment of all project goals.
• Conduct project kick-off meetings, communicating individual roles and project expectations.
• Monitor project milestones and critical dates to identify potential jeopardy of project schedule.
• Identify ways to resolve schedule issues.
• Keep management aware of the situation.
• Manage scope, budget and change controls associated with project.
• Assess variances from the project plan, and develop and implement changes as necessary to ensure the project remains within specified scope and is within schedule, cost and quality objectives.
• Manage day-to-day team and client communications by keeping the team informed of the status, project deliverables and by managing the issue resolution process.
• Provide the team with feedback as it pertains to project performance.
• Build a climate that encourages safety consciousness and taking accountability for actions.
• Take a proactive approach to identifying and correcting safety hazards and work practices within the workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level