Project Coordinator

International Paper•Aurora, IL

18h•$57,200 - $76,300•Onsite

About The Position

Support sales in quoting and estimating projects by applying established pricing methodologies. Price under established margins and deliver quotations. Build order specifications, prepare material plans, place orders for materials with pre-approved vendors, create bill of materials, enter sales orders in the order entry system, handle miscellaneous invoicing, and maintain appropriate records. Coordinate production requirements, inbound product, shipping, and inventory management. Lead preproduction meetings and develop timelines for order/project execution by filtering information and facilitating communication flow between departments in the facility and external parties. May recommend order changes based on account and manufacturing knowledge. Investigate and resolve customer complaints by involving appropriate departments within facility. Seek guidance for process solutions; limited authority to resolve issues within current processes. Handle project based accounts with frequent changes versus repeat business. Coordinate appropriate approvals including proof approvals, draw-downs, press checks, and design changes incorporating understanding of art, bleed, and registration for production. May lead or participate in First Article Check/Press Checks to validate that the display is built according to specifications. Set up new warehouse accounts requiring building, monitoring, and replenishing of inventory. Learn the various aspects of contract packaging. Be skilled at the basic fundamentals of project management and apply project management principles and established systems in the execution of the work. High level of internal collaboration, frequent interaction, and effective communication with sales, project management, manufacturing, contract packaging, logistics, and finance in a fast-paced, constantly changing culture. Support information flow with external and internal business contacts. Position has moderate interaction with customers, internal and external vendors, suppliers, and contractors.

Requirements

One to three years of experience in customer service, business-to-business inside sales, order management, purchasing, or manufacturing planning.
Limited corrugated and printing industry knowledge; basic understanding of equipment capabilities and how orders can most effectively flow through the facility.
Fundamental knowledge of company procedures, products, and services.
High level of administrative, organizational, and communication skills, including exemplary telephone and e-mail etiquette and ability to present self in a professional manner.
Accuracy, thoroughness, attention to detail, timeliness/responsiveness, reliability, patience, listening skills, and interpersonal savvy are crucial.
Ability to multi-task and effectively use priority management skills is critical.
Must possess a disposition that thrives on a deep understanding of the details and ensures their execution.
Must possess a proven track record of accurate data entry; well-developed skills in Excel, Word, PowerPoint, and SAP are a plus.
Ability to use industry- and customer-specific computer systems.
Must be comfortable working independently on a day-to-day basis but equally adept at working closely with and influencing internal stakeholders to support the execution of projects.

Nice To Haves

Associate’s or BA/BS preferred; commensurate work experience in customer service, inside sales, or other order management roles.

Responsibilities

Support sales in quoting and estimating projects by applying established pricing methodologies.
Build order specifications, prepare material plans, place orders for materials with pre-approved vendors, create bill of materials, enter sales orders in the order entry system, handle miscellaneous invoicing, and maintain appropriate records.
Coordinate production requirements, inbound product, shipping, and inventory management.
Lead preproduction meetings and develop timelines for order/project execution by filtering information and facilitating communication flow between departments in the facility and external parties.
Investigate and resolve customer complaints by involving appropriate departments within facility.
Handle project based accounts with frequent changes versus repeat business.
Coordinate appropriate approvals including proof approvals, draw-downs, press checks, and design changes incorporating understanding of art, bleed, and registration for production.
Set up new warehouse accounts requiring building, monitoring, and replenishing of inventory.
Learn the various aspects of contract packaging.
Apply project management principles and established systems in the execution of the work.
Support information flow with external and internal business contacts.