Project Coordinator I-III

North Coast Opportunities, Inc.•Ukiah, CA

4d•$20 - $35•Onsite

About The Position

Under general oversight and direction, the Volunteer Network Project Coordinator supports implementation, coordination, and day-to-day operations of assigned Volunteer Network programs and projects, including the AmeriCorps Seniors Foster Grandparent Program (FGP) and/or Retired and Senior Volunteer Program (RSVP). The position supports volunteers throughout recruitment, enrollment, orientation, training, placement, engagement, retention, and recognition; maintains relationships with volunteer stations and community partners; keeps accurate program records; monitors volunteer service activities and hours; and assists with performance measurement, grant reporting, and compliance with NCO and funder requirements. The role requires strong organizational, communication, relationship-building, data-management, and problem-solving skills, and the ability to work independently as well as collaboratively. The coordinator represents programs in the community, supports volunteer stations and partners, and provides updates to the Program Manager or Program Director. Depending on level and assignment, responsibilities may include budget oversight, staff coordination or supervision, and advanced program implementation, compliance, reporting, partner relations, and training.

Requirements

Level I: At least three years of successful experience in a similar position or related field.
Level II: In addition to Level I, education and experience equivalent to an associate degree in a related field and at least one year of experience in the same or a similar position.
Level III: In addition to Level II, education and experience equivalent to a bachelor's degree in a related field.
Knowledge of volunteer recruitment, engagement, retention, recognition, and interpersonal communication practices.
Knowledge of community partnership development and relationship management.
Knowledge of grant-funded program implementation, documentation, performance measurement, data collection, and reporting.
Knowledge of standard office practices and computer applications, including internet and cloud-based systems, email, databases, spreadsheets, and Microsoft 365.
Knowledge of recordkeeping practices, including confidential volunteer and program information, and of data analysis, report writing, and program evaluation.
Ability to establish effective working relationships with volunteers, schools, nonprofit and public agencies, station personnel, community partners, and NCO staff.
Ability to communicate effectively and appropriately in English, verbally and in writing, and interact in a culturally and emotionally sensitive manner.
Ability to recruit, orient, train, coordinate, and support volunteers; interpret and communicate program policies, procedures, and requirements.
Ability to maintain accurate and confidential records; organize and monitor multiple responsibilities, assignments, deadlines, service records, and program requirements; and enter, review, reconcile, and analyze program data.
Ability to take direction, exercise sound judgment, and work independently and collaboratively; facilitate small to medium-sized groups and represent NCO professionally.
Ability to work a flexible schedule for occasional evening or weekend meetings, events, training, and professional development activities.
Must be at least 18 years old.
Employment is contingent on successful criminal record clearance, including at minimum FBI, California Department of Justice, and National Sex Offender Public Registry checks, with results meeting applicable program requirements.
For work-related driving, must have a valid California driver's license, a verifiable good driving record, and access to an insured vehicle covering the employee as a driver, or reliable transportation and proof of automobile insurance.
Must be able to travel throughout the program service area for station visits, meetings, outreach events, training, and other assigned activities.

Nice To Haves

Experience working with volunteers, community-based organizations, older adults, schools, nonprofit programs, or grant-funded programs.
For Level II, experience with project-based work and/or administration of grant-funded programs.

Responsibilities

Coordinate day-to-day implementation of assigned Volunteer Network programs, including FGP and/or RSVP, according to work plans, grant requirements, NCO policies, and program procedures.
Recruit, screen, enroll, orient, place, and support volunteers, and coordinate their training, communications, engagement, retention, and recognition.
Develop and maintain relationships with schools, nonprofit organizations, public agencies, volunteer stations, and community partners; assist with volunteer assignments and station documentation.
Provide orientation, technical assistance, and ongoing support to volunteer station personnel on volunteer supervision, service activities, timekeeping, documentation, and program requirements.
Monitor volunteer participation, assignments, service hours, Volunteer Service Years, performance measures, and program targets; identify and communicate concerns or trends to the Program Manager or Program Director.
Maintain accurate, complete, timely, and confidential volunteer, station, assignment, eligibility, service-hour, performance, and other program records in designated NCO and funder systems.
For FGP, assist with records related to volunteer eligibility, stipends, transportation, meals, VSY objectives, and other authorized volunteer benefits; for RSVP, support volunteer assignments and monitoring participation and service-hour achievements.
Collect, review, and compile program and performance data; assist with grant reports, monitoring, continuation or renewal materials, and other required documentation.
Represent Volunteer Network programs through outreach, presentations, recruitment, meetings, and events; identify prospective volunteers, stations, partnerships, and service opportunities.
Develop and maintain program materials, forms, training resources, outreach materials, and operational tools.
Work collaboratively with volunteers, partners, agencies, funders, and NCO departments to resolve volunteer, station, documentation, and operational issues.
Provide regular updates to the Program Manager or Program Director regarding activities, performance, emerging needs, and challenges.
Support disaster-related activities as needed, including supervising volunteers in coordination with disaster response partners and community members.
Perform other related duties as assigned or required.
Follow NCO values, schedule and confidentiality requirements, safety protocols, and professional conduct expectations; adapt to change and demonstrate reliability, judgment, accountability, and attention to detail.