Project Coordinator

Mood Media•Austin, TX

12d

About The Position

Mood Media is the world’s leading experiential media company, optimizing on-premise retail customer experience and driving significant value for businesses and brands worldwide. With the most comprehensive suite of fully integrated solutions, Mood leverages advanced digital technology, curated and original creative content, and design expertise to make every shopping and guest experience more personal and engaging. Serving more than 500,000 customer locations in over 140 countries, Mood reaches 165 million+ consumers each day. The Project Coordinator is accountable and responsible for coordinating the client installation experience for In-store Media Solutions to help enhance our brand image.

Requirements

High School (or GED) Required
2+ years' experience in Project Coordination or similar fields like event planning.
Strong communication, negotiation skills and customer service skills are imperative
Ability to facilitate scheduled deadlines and manage multiple projects
Ability to solve problems quickly and effectively
Ability to utilize creative skills effectively
Superior organizational skills
Basic Excel user experience
Able to use full Google Suite

Nice To Haves

4-year degree is preferred
Familiarity with construction and engineering terminology and/or process is a plus
Previous working knowledge of Oracle EBS and/or Oracle Service Cloud is preferred

Responsibilities

Coordinate the successful installation of our renowned sound systems, music platforms, visual platforms and sensory branding equipment.
Effectively communicate with construction contractors and/or on-site contacts to ensure on-time installations.
Be familiar with different stages of the construction process for multiple jobs occurring simultaneously.
Coordinate the delivery of equipment to arrive in advance of an on-time system installation and, as needed negotiate labor rates with our field operations network.
Act as liaison between Mood Media and a globally recognized name brand client base, ensuring newly built or remodeled locations are installed according to client expectations and engineering designs.
Interact and utilize our Engineering and Field Operations Department resources to maintain systems integrity and client’s expectations.
Accurately maintain multiple client account databases to positively impact visibility throughout the company
Execute mass uploads to create orders and service requests as needed.
Assist Senior Project Managers and Project Managers on assigned projects or client assignments
Other duties as assigned by management