Project Coordinator

MCD • Madison, WI

14d

About The Position

MCD is seeking a Project Coordinator (CSR) to manage customer projects from order entry through production and completion. The role works directly with customers and coordinates closely with sales and production to support customer and production demands. The position offers potential for increased responsibility and future leadership opportunities for someone who demonstrates initiative, sound judgment, and an ability to understand the causes behind problems.

Requirements

• Experience working directly with customers and coordinating their jobs or orders through production.
• Strong attention to detail and ability to manage multiple projects and priorities.
• Proactive problem-solving approach, initiative, willingness to ask questions, and interest in understanding how things work.
• Interest in growing responsibilities and developing into a future leadership role.

Nice To Haves

• Three or more years of experience in customer project management, account coordination, estimating, production planning, or a similar manufacturing role.
• Experience in printing/finishing, packaging, labels, or converting.

Responsibilities

• Manage customer projects from order entry through production and completion.
• Work with customers to understand job requirements, confirm specifications, provide updates, and resolve issues.
• Create clear, accurate job plans and instructions for the production floor.
• Coordinate with sales and production to keep jobs on track and address changes or issues.
• Prepare estimates for repeat work and review customer-supplied files and specifications.
• Identify ways to improve workflow, solve problems, and better support customers and the production team.
• Take ownership of assigned customer relationships, customer satisfaction, and the successful and profitable execution of projects.

Benefits

• Employee ownership through MCD's 100% employee-owned ESOP; eligible employees receive company stock at no cost.
• 401(k) with pre-tax and Roth options, plus a company match.
• Medical, dental, and vision benefits.
• Paid time off (PTO).
• Paid holidays.
• Employer-paid disability.
• Opportunities to take on more responsibility and grow into leadership.
• Company lunches, events, celebrations, and other activities throughout the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed