Project Coordinator

Labconco Corporation•Kansas City, MO

37d•Onsite

About The Position

Labconco is a leading manufacturer of laboratory equipment, providing innovative solutions that support scientific discovery, safety, and research across a wide range of industries. With a long-standing reputation for quality, collaboration, and customer service, Labconco is committed to delivering exceptional products and experiences to customers around the world. We are seeking a highly organized and customer-focused Project Coordinator to support our Sales Engineering team and help deliver an exceptional experience for our furniture dealer partners throughout the lifecycle of a project. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing multiple priorities, and takes pride in building strong relationships while coordinating projects from quotation through installation. The Project Coordinator will serve as a key liaison between external dealers and internal teams, ensuring projects are accurately quoted, efficiently processed, and successfully delivered. This position offers the opportunity to combine project coordination, customer service, problem-solving, and cross-functional collaboration in support of high-quality solutions and outstanding customer experiences.

Requirements

Associate’s degree in Business, Project Management, Engineering, Construction Management, or a related field preferred; two years of related experience in project coordination, estimating, customer service, sales support, technical writing or a similar role; or equivalent combinations of education and experience.
Experience working with ERP systems, CRM software, or project management tools preferred.
Experience reading blueprints, drawings, or technical specifications preferred.
Familiarity with AutoCAD and Salesforce is a plus.
Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.
Excellent verbal and written communication skills (technical writing a plus) with a strong customer service focus.
Ability to collaborate effectively across departments and maintain professional relationships with external customers and dealers.
Strong attention to detail and problem-solving abilities.
Proficiency in Microsoft Office applications, including Word and Excel.
Ability to analyze project information, prepare cost estimates, and interpret technical documentation.
Ability to work independently, exercise sound judgment, and manage projects through completion.
Ability to adapt in a fast-paced environment while maintaining accuracy and responsiveness.
Ability to legally operate a motor vehicle and travel as needed.

Nice To Haves

Familiarity with AutoCAD and Salesforce is a plus.

Responsibilities

Support Furniture Dealers throughout the full lifecycle of project opportunities, primarily involving smaller quantity or non-ventilated product opportunities that do not qualify for a Log Number.
Review project requests and perform project take-offs for quick quotes or smaller quantity architecturally specified opportunities.
Generate custom product request forms and supporting documentation as needed.
Develop project cost spreadsheets and prepare customer quotations.
Coordinate and provide all required submittal documentation, including collaboration with the Submittal/BIM Coordinator for drawings when necessary.
Enter and manage orders within the ERP system.
Coordinate with manufacturing and dealers to support project scheduling and shipment timelines.
Serve as the primary point of contact between furniture dealers and internal departments throughout the project lifecycle.
Respond to dealer inquiries regarding orders, products, returns, and issue resolution.
Support Sales Representatives with project coordination and customer communication.
Maintain accurate communication records, including emails, calls, and quotations within Salesforce CRM.
Assist in resolving project-related issues to ensure customer satisfaction and timely completion.
Perform other job duties as assigned by Management.