Project Coordinator – CMMC & Cybersecurity

SugarShot•Los Angeles, CA
•Remote

About The Position

The Project Coordinator supports Project Management and Service Delivery teams in an IT Managed Services Provider (MSP) environment, focusing on cybersecurity and CMMC-related projects for defense contractors and organizations within the Defense Industrial Base (DIB). The role coordinates project activities, assigns work, schedules resources, monitors task progress, and maintains visibility into project status across multiple client engagements. The position serves as a liaison among the Project Manager, technical resources, compliance stakeholders, service delivery teams, and client contacts. It provides project administration, resource coordination, and operational support across the project portfolio, helping ensure work is properly assigned, scheduled, tracked, and completed on time. The role requires experience supporting defense-sector clients and coordinating work tied to CMMC requirements, as well as accurate documentation, clear ownership, and timely execution in security and compliance projects. This is a fully remote, US-based position. The Project Coordinator reports directly to the Project Manager.

Requirements

  • Two or more years of experience as a Project Coordinator, Project Scheduler, Resource Coordinator, Dispatch Coordinator, or in a similar operational role.
  • Experience working for or supporting an IT Managed Services Provider (MSP), technology services organization, or professional services organization.
  • Two or more years of experience supporting or coordinating cybersecurity projects.
  • Experience supporting defense contractors or organizations within the Defense Industrial Base (DIB).
  • Working knowledge of CMMC (Cybersecurity Maturity Model Certification) and experience coordinating CMMC readiness, remediation, or assessment preparation activities.
  • Familiarity with NIST SP 800-171 and handling requirements associated with Controlled Unclassified Information (CUI).
  • Strong understanding of project scheduling, task management, resource coordination, and ticket-based workflows.
  • Experience coordinating multiple concurrent projects and competing priorities.
  • Excellent organizational, time management, follow-through, and communication skills.
  • Strong attention to detail and commitment to process consistency.
  • Proficiency with Microsoft 365 applications, including Teams, Outlook, Excel, and SharePoint.
  • Ability to work independently in a fully remote environment while collaborating effectively with distributed teams.

Nice To Haves

  • CAPM (Certified Associate in Project Management) certification.
  • Experience with ConnectWise Manage or ConnectWise PSA.
  • Experience with Moovila.
  • Experience with Pylon.
  • Experience with Linear.
  • Experience with other Professional Services Automation (PSA), project delivery, scheduling, or resource planning tools.

Responsibilities

  • Coordinate and schedule work assignments across multiple active projects.
  • Assign project tickets and tasks to appropriate resources based on workload, availability, skills, and project priorities.
  • Monitor task progress and proactively follow up on open, overdue, or at-risk work items.
  • Review, update, and maintain accurate ticket statuses and project records to support reporting and visibility.
  • Assist the Project Manager with maintaining project schedules, milestones, timelines, dependencies, and deliverables.
  • Coordinate resource schedules and help balance workloads across project teams.
  • Identify and escalate scheduling conflicts, resource constraints, project risks, and delivery concerns.
  • Coordinate CMMC readiness and remediation activities, tracking assignments, dependencies, milestones, and outstanding deliverables.
  • Maintain visibility into documentation and evidence collection tasks and follow up with assigned owners to ensure completion.
  • Facilitate communication among the Project Manager, engineers, compliance stakeholders, service delivery teams, and client contacts.
  • Coordinate with external assessment resources as directed by the Project Manager.
  • Assist with project kickoff preparation, status meetings, follow-up activities, and ongoing project administration.
  • Maintain project documentation, schedules, reports, meeting notes, action items, and supporting records.
  • Follow established requirements for handling sensitive client information and project documentation.
  • Help ensure project workflows, standards, and operational processes are consistently followed.
  • Support continuous improvement initiatives related to project delivery, resource management, scheduling, and operational efficiency.
  • Assist the Project Manager with additional responsibilities and special projects as needed.
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