Project Coordinator
About The Position
We’re bold thinkers and kind teammates, growing fast but staying grounded. Our Nordic roots and global outlook shape a culture of friendliness, creativity, and collaboration, all powered by openness and shared wins. We care deeply about doing the right thing - and doing it together. We aim to improve the flow of goods, time, and energy - and we know we can’t shape the future by clinging to the past. So, we keep evolving, together. What we do RELEX Solutions delivers a unified supply chain planning platform for retailers and manufacturers, enabled by proven AI technology. We help companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain. With a global team of over 2,000 professionals, we work side-by-side with our customers to solve real problems with lasting impact. Companies like [top three customers in the region we are looking to attract talent in] trust RELEX to increase product availability, boost sales, deliver actionable insights, improve sustainability, and drive profitable growth. Join us and make an impact on the world and your career! We’re seeking a full-time Project Coordinator to support project operations and strategic customer engagements across the Americas. This role brings structure to project setup, financial tracking, invoicing, and resource coordination while also managing select customer accounts. You’ll thrive here if you’re organized, process‑minded, and eager to improve how projects run.
Requirements
- Strong organizational skills and ability to manage multiple workstreams.
- Experience with PSA or PM tools (OpenAir, Jira, etc.) and comfort with project financials.
- Clear, professional communication with internal teams and customers.
- Process-oriented mindset with willingness to challenge the status quo.
Nice To Haves
- 1–3 years in project coordination/PMO roles, ideally in SaaS or tech services
- experience in supply chain/retail
- familiarity with Confluence, Slack, and Microsoft 365.
Responsibilities
- Project Operations
- Set up and maintain customer projects in PSA tools (e.g., OpenAir).
- Manage monthly invoicing: validate timesheets, secure approvals, process charges, and submit invoices on schedule.
- Maintain accurate resource bookings and billable/non‑billable allocations.
- Coordinate with delivery, customer success, and PM leadership on project setup and status.
- Customer Project Management
- Serve as Project Manager for assigned strategic accounts.
- Handle task tracking, communication, status reporting, and risk/issue management.
- Align with consultants and customer stakeholders to keep deliverables on track.
- Prepare customer-facing reports and updates.
- Process Improvement
- Identify inefficiencies in invoicing, pipeline management, time tracking, and resource allocation.
- Recommend and implement scalable improvements.
- Support PMO automation initiatives and maintain SOP documentation.
- Cross-Functional Coordination
- Ensure alignment across PM, delivery, and customer success teams.
- Escalate blockers or capacity issues with clear impact and recommendations.
Benefits
- Flexibility in how and where you work
- Room to thrive in a fast-growing global company with a good market position
- Practical benefits that support work, family, wellness, and everyday life
- Annual leave
- Diverse, inclusive, and supportive work culture
- Work that meaningfully reduces waste and improves sustainability
- Ownership, autonomy and flat hierarchies
- Two paid volunteering days each year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
