Project Coordinator

Terracon•Jackson, MS

About The Position

The Project Coordinator provides project delivery support through document control and administration, project tracking, quality and consistency, and drafting communications to support a positive client experience. The role coordinates project and client documentation, supports project status and financial tracking, prepares project documents, and communicates with clients and project teams. It may also include engineering support tasks such as developing drawings and directives for proposed boring and test pit locations, preparing logs, coordinating drilling, and classifying soil and rock samples, as directed. The position supports multiple project assignments across cost, schedule, quality, information, and contracts. It maintains project and proposal tracking information, supports proposal and project setup, coordinates client requests and change orders, and helps offices understand and follow client-specific requirements. It also supports client communication plans, project milestones, resource management, and the use of Terracon systems and Compass. The coordinator follows applicable safety rules, guidelines, and standards for all projects.

Requirements

  • High school diploma.
  • A minimum of 4 years of related experience.
  • Fluency with Microsoft Office applications.
  • A valid driver’s license with an acceptable violation history may be required.

Nice To Haves

  • Associate or bachelor’s degree in a related field.
  • Experience with gINT Geotechnical software and AutoCAD LT, if applicable.

Responsibilities

  • Coordinate document processes and systems to control and make project and client documentation available, including tracking and routing documents.
  • Provide document control for projects in accordance with established processes, quality standards, project requirements, client protocols, and contract requirements.
  • Partner with financial analysts, accountants, and project teams to review and track proposal and project status, milestones, billing, budgets, timelines, and schedules.
  • Draft reports, templates, proposals, fee estimates, change orders, communications, and other project documentation.
  • Update systems including TerraNet and CRM, and maintain client-specific requirements, templates, communications, and key client contacts.
  • Support management of project Work in Progress (WIP), invoicing, and Accounts Receivable (AR).
  • Schedule and coordinate utility locating services and clearances as needed for projects.
  • Perform engineering support tasks as directed, including developing drawings and directives for proposed boring and test pit locations and plans, preparing boring and test pit logs, coordinating drilling, and field-classifying soil and rock samples.
  • Schedule and communicate with clients regarding project report status, delivery schedules, and system access.
  • Receive, process, and forward client opportunities and requests for proposals, task orders, and change orders to offices; coordinate responses and follow up as needed.
  • Maintain spreadsheets or other tracking systems for proposal and project status, timelines, deliverable dates, milestones, and financial data.
  • Work with clients to access and use external systems when required.
  • Coordinate with local offices and operations to ensure client requirements are understood and followed, project document compliance is complete, and delivery is within scope and schedule.
  • Keep project team members informed of status, delivery issues, and other relevant matters.
  • Support proposal and project registration setup and work with offices on change-order requests to ensure timely delivery and approval.
  • Work with NAM to develop or maintain a Program Manual or related documents.
  • Support project and program leadership with client communication plans, milestone tracking, and resource management and assignment.
  • Maintain and update project- or program-level Compass, as applicable; train and coach operational project managers and team members on Compass and work with Client Service Managers or Client Service Specialists to advance its use.
  • Promote and provide training and coaching to Operations on Terracon client programs and systems.
  • Follow safety rules, guidelines, and standards for all projects and participate in pre-task planning.
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