Project Coordinator

First Call Computer Solutions•Missoula, MT

13d•Hybrid

About The Position

The Project Coordinator is responsible for coordinating project activities, resources, communications, and schedules to ensure successful project execution across the Professional Services organization. This role serves as the operational hub for project delivery, helping maintain project momentum, accountability, and visibility while supporting engineers, customers, and internal stakeholders. The Project Coordinator partners closely with Professional Services Engineers, Sales Engineering, vCIOs, TAMs, vendors, and clients to ensure projects remain organized, documented, communicated, and aligned with business objectives.

Requirements

Project Coordination, Scheduling and Planning, Customer Communication, Change Management, Meeting Facilitation, Documentation Management, Risk Identification, Organizational Skills, Time Management, Vendor Coordination, Cross-Functional Collaboration, Accountability and Follow-Through, Operational Excellence, PSA Administration
3-5 years in project coordination, service delivery, operations, customer success, project administration, or related roles.
MSP experience strongly preferred.
Experience with PSA platforms, project scheduling, customer communication, and cross-functional coordination required.
Strong proficiency with Microsoft 365 and project management tools.

Nice To Haves

Associate's or Bachelor's degree in Business, Information Technology, Project Management, or related field preferred.
Project management training or certifications (CAPM, PMP, Agile, Scrum, ITIL, or equivalent) beneficial but not required.

Responsibilities

Creating order and clarity across multiple concurrent projects.
Building strong relationships with customers, engineers, and stakeholders.
Driving accountability through follow-up, communication, and visibility.
Supporting engineers by removing administrative burdens and coordination challenges.
Helping teams achieve successful project outcomes through organization and execution.
Coordinating project schedules, resources, milestones, and customer communications.
Identifying risks, dependencies, and obstacles before they impact delivery.
Facilitating project kickoff meetings, status meetings, and project reviews.
Managing project change requests and ensuring scope adjustments are properly documented.
Monitoring project health, timelines, budgets, and stakeholder expectations.
Maintaining project records, documentation, and administrative tasks.
Managing calendars, meetings, task updates, and project artifacts.
Entering and maintaining project data within PSA and project management systems.
Coordinating vendor communications and procurement follow-up activities.
Producing project reports and updating dashboards as required.