Project Coordinator - Warranty

Oshkosh CorporationOshkosh, WI

About The Position

As a Project Coordinator, you will support project managers the warranty team and cross-functional teams in the planning and execution of small to medium-sized projects. This role ensures effective documentation, customer support, reporting, and communication across departments such as Service, Manufacturing, Supply Chain, Finance, and Quality. Ideal candidates are detail-oriented, collaborative, effective communicators, and eager to build a career in project management or warranty and service.

Requirements

  • Bachelor’s degree in a related field or six (6) or more years of relevant experience; or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role.

Nice To Haves

  • Certified Associate in Project Management (CAPM) or working toward certification.
  • Experience with project management tools (e.g., MS Project, Jira, Smartsheet, SharePoint, Asana, Trello, Monday.com).

Responsibilities

  • Assist in the development and maintenance of project plans, timelines, and deliverables.
  • Assist in the sourcing and maintenance of Outside Service Providers, who will be responsible for supporting vehicle repairs for Oshkosh customers.
  • Support the onboarding process for new Outside Service Providers, which includes negotiating and reviewing contracts, working with cross-functional teams, processing paperwork, tracking onboarding progress and reporting out to leadership as needed.
  • Gain an understanding of and support claim processing and the coordination of Technical Service Bulletins (TSBs) as needed.
  • Present slideshows to prospective Service Providers and assist with follow up questions and concerns during the onboarding process.
  • Schedule, organize, and document onboarding progress for prospective outside service providers.
  • Coordinate communication between stakeholders to ensure alignment and transparency.
  • Prepare presentations and project updates and present progress reports to stakeholders as needed.
  • Use and maintain project management tools such as MS Project, MS Excel, Jira, or SharePoint.
  • Support process standardization through the creation of templates and documentation tools.
  • Participate in continuous improvement efforts to enhance project workflow and operational efficiency.

Benefits

  • Competitive total rewards package
  • People-first culture
  • Opportunities to support team member growth and success
  • Reasonable accommodation for job applicants with disabilities
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