Project Coordinator - Order Management

DUNCAN PARNELL INC • North Charleston, SC

15h

About The Position

The Project Coordinator – Order Management is responsible for supporting both the sales and production teams to meet project deadlines, processing orders based on sales quotes, and managing larger projects throughout the production lifecycle. This role requires strong computer skills, proficiency in Adobe Creative Suite, and the ability to multitask in a fast-paced, team-oriented environment.

Requirements

• Bachelor's Degree
• Proficient in Adobe Illustrator and Photoshop
• Competent in Microsoft Office products, basic computer skills
• Excellent verbal and written communication skills
• Strong work ethic
• Ability to work in a fast-paced environment
• Able to multi-task/simultaneously work on multiple projects
• Organized with meticulous attention to detail & accuracy
• Execute/Complete assignments in a time sensitive manner
• Team Player – works well independently and with coworkers

Responsibilities

• Support the sales team and customers with quoting and processing incoming projects, including order entry
• Create production work orders detailing materials, dimensions, customer preferences, etc.
• Daily invoicing of orders
• Pre-flight and prepare ready-to-print artwork for production using Adobe Illustrator
• Coordinate with Production Manager / Department Supervisors to ensure turnaround times are manageable
• Update the production job board with revised due dates based on customer requests
• Consistent communication with the team including MS Teams meetings & daily huddle ups
• Coordinate with installation team for scheduling, update clients
• Coordinate with outsourced vendors, gather quote information and submit orders
• Generate and track special order POs for outsourced items
• Handle phone inquiries for job status, quotes, orders, and changes
• Understand which materials/substrates are appropriate for various sign applications
• Manage processed orders throughout production life cycle – including quality-checking larger orders
• Additional tasks as assigned

Benefits

• Competitive Salary
• Medical, dental, vision, accident, life, & long-term disability insurance available
• Medical and dependent care FSA or HSA
• 401(k) retirement plan
• Paid parental leave
• PTO & Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level