Project Coordinator for CNB Application Management
About The Position
As part of the Department of Psychiatry, the Neurodevelopment & Psychosis Section, the Lifespan Brain Institute (LiBI), and the Brain Behavior Laboratory (BBL), we are devoted to the study of brain and behavior throughout the lifespan. The Penn Computerized Neurocognitive Battery (CNB) is a platform for remote administration of neurocognitive testing that is deployed worldwide (and outer space), with over 1,000 registered users deploying implementations in over 20 languages. The CNB team is seeking a motivated graduate to join us as a Project Coordinator. This is an excellent opportunity for someone eager to build a career in project management within a Scrum environment, supporting the delivery and ongoing operations of the PennCNB Application — a web-based and tablet-administered tool for assessment of neurocognitive and behavioral functioning used globally in genomic and clinical studies of various neuropsychiatric disorders. The Project Coordinator will function as part of a multidisciplinary team, reporting directly to the Operations Lead under the supervision of Dr. Ruben Gur. The position supports researchers and investigators both within the section and globally. Core responsibilities span workflow optimization and support, client and product management, iLabs billing, project coordination, and administrative support across the software development lifecycle. The optimal candidate is an organized communicator comfortable facilitating Agile ceremony, managing client-facing projects, and collaborating with both technical and non-technical stakeholders.
Requirements
- Bachelor’s degree in business, Information Technology, Computer Science, Clinical Psychology, Biomedical Science, or a related field and 2-3 years of experience or equivalent combination of education and experience is required.
- Strong communication and interpersonal skills, including comfort working with both technical teams and non-technical stakeholders, is essential.
- Must be detail-oriented with excellent organizational and multitasking skills.
- Ability to work in a multidisciplinary team, facilitate meetings, and support training activities.
Nice To Haves
- Prior experience in managing clients or software product management is a plus.
- Good understanding of or demonstrated interest in the software development lifecycle (SDLC) and Agile/Scrum methodologies (prior exposure through studies, internships, or projects is a plus).
- Experience working with iLabs or similar billing/service-center platforms is preferred but not required.
Responsibilities
- Lead daily stand-up meetings and facilitate sprint planning, sprint reviews, and retrospectives
- Support the project team in coordinating tasks across the software development lifecycle (SDLC)
- Help manage project timelines, track progress, and remove roadblocks to keep delivery on schedule
- Continuously improve team processes through structured retrospective feedback
- Serve as liaison for CNB project clients, including information gathering, negotiation of project scope, account setup, battery configuration, and documentation
- Ensure effective and timely communication with clients needing customer or technical support throughout the project lifecycle
- Build and maintain detailed documentation for projects, users, and tests
- Coordinate administrative and technical support across internal teams and external institutions
- Handle billing data entry into iLabs for client projects
- Ensure accurate record-keeping and timely invoicing aligned with project milestones
- Coordinate with the Operations Lead to reconcile billing records and resolve discrepancies
- Maintain the online CNB training platform with updated materials and new feature documentation
- Provide feedback on mock video sessions from trainees and deliver in-person training as needed
- Establish and maintain all necessary SOPs and documentation related to CNB project management
- Assist with data management and data requests
- Administer the CNB to research subjects as a backup for section studies
- Assist the DevOps Team in delivering new features and debugging as needed
Benefits
- excellent healthcare
- tuition benefits for employees and their families
- generous retirement benefits
- a wide variety of professional development opportunities
- supportive work and family benefits
- a wealth of health and wellness programs and resources
- Health, Life, and Flexible Spending Accounts
- comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits
- flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars
- Tuition assistance for employees, spouses, and dependent children
- Retirement plans (Basic, Matching, and Supplemental)
- Long-Term Care Insurance
- Wellness and Work-life Resources
- Professional and Personal Development resources
- Access to a wide range of University resources as well as cultural and recreational activities
- Discounts and Special Services
- Flexible Work Hours
- Penn Home Ownership Services
- Adoption Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
