Project Coordinator EBS

FLOORING LIQUIDATORS • Modesto, CA

1d • $20 - $22 • Onsite

About The Position

Coordinate material installations between customers and Installers.

Requirements

• High School Diploma, GED, or equivalent
• Customer Service Experience
• Experience in scheduling or event planning
• Google Suite or Microsoft Office
• Computer literate
• Able to work independently
• Natural problem solver

Nice To Haves

• Rollmaster experience

Responsibilities

• Provide excellent customer service while communicating with customers over the phone and in writing.
• Act as a liaison between multiple parties to bring an installation to completion.
• Collaborate with installers, estimators, and other company personnel to create a positive experience for customers.
• Review customer contracts for accuracy.
• Schedule installations with customers and assign installers to perform installation.
• Maintain installer calendars through the system.
• Prepare necessary paperwork.
• Keep detailed notes from beginning to end of installation.
• Transfer materials from location to location as needed for installations.
• Review assigned materials prior to providing pick tickets to ensure inventory is assigned as needed.
• Follow up with Purchasing where applicable when waiting on material to arrive for scheduled install date.
• Confirm install completion with installers, adjust JSTAT’s to ensure Accounting collect balance due from customers.
• Handle customer concerns, repairs, claims as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED