Project Coordinator, Communications and Change Management - Office of the Vice Provost for Faculty

Carnegie Mellon University•Pittsburgh, PA

About The Position

The Project Coordinator supports implementation of faculty lifecycle and academic appointment initiatives through project administration, stakeholder communications, change management support, training coordination, and documentation. The role works closely with the Project Manager and Director of Faculty and Postdoctoral Operations to keep project work organized, visible, and moving forward. The coordinator maintains project records and tracking tools, prepares communications for varied audiences, coordinates meetings and engagement activities, and helps users prepare for changes to software, Workday structures, and administrative processes. This fixed-term position is initially anticipated to last 12 months, with a possible extension to 18–24 months. It combines project coordination with practical communications experience. The position supports communications and change readiness for new technology and changes to Workday structures, roles, data, workflows, and administrative responsibilities. It also supports institutional documentation, communications planning, demonstrations, training, FAQs, office hours, and follow-up support, while providing administrative support to the Project Manager and business process owner. The successful candidate will be organized, adaptable, collaborative, and an effective communicator, able to work with varied internal and external partners with integrity. A high school diploma or GED is required; a bachelor's degree is preferred. Three to five years of relevant experience is required. A combination of education and relevant experience demonstrating comparable knowledge may be considered. Successful completion of a pre-employment background check is required. Applicants must already be legally authorized to work in the United States; Carnegie Mellon will not sponsor or take over sponsorship of an employment visa for this position.

Requirements

High school diploma or GED.
Three to five years of experience in project coordination, communications, change management, training, program administration, or a related field.
Strong organization and planning skills.
Ability to work cross-functionally, with strong teamwork and interpersonal skills.
Strong oral and written communication skills.
Successful completion of a pre-employment background check.
Must be currently legally authorized to work in the United States; visa sponsorship or transfer is not available.

Nice To Haves

Bachelor's degree, preferably in communications, public relations, business administration, higher education administration, project management, or a related field.
Certification in change management, project management, communications, or training.

Responsibilities

Support communications and change readiness for implementation of new technology used in faculty lifecycle and academic appointment processes.
Coordinate messages and resource development related to changes in Workday structures, roles, data, workflows, and related administrative responsibilities.
Assist with drafting, reviewing, and maintaining institutional documentation related to faculty lifecycle and appointment processes, including procedures, guidance materials, governance decisions, and supporting resources.
Maintain a communications calendar and coordinate timing across faculty lifecycle and appointment workstreams.
Prepare colleges, departments, and administrative offices for new processes by organizing demonstrations, training, FAQs, office hours, and follow-up support.
Provide administrative support to the Project Manager and business process owner, including preparing project materials and following up on assigned actions.
Maintain project records and tracking tools, prepare communications for varied audiences, and coordinate meetings and engagement activities.