Virtual Project Coach, Insurance Sales
About The Position
The Project Coach, Insurance Sales supervises and develops a team of insurance sales consultants, driving performance, fostering a positive team environment, and building individual skills. The position manages at least 15 consultants who engage with clients’ existing and prospective customers seeking solutions. It also involves collaborating with management and peers, improving individual and team performance, resolving conflicts, and handling administrative responsibilities such as time-off management, payroll adjustments, schedule adherence, and performance monitoring. This virtual opportunity is available to candidates residing in Alabama, Arizona, Georgia, Iowa, North Carolina, South Carolina, Tennessee, Texas, or Wisconsin. Candidates living within a 60-mile radius of the Tucson, Arizona office will be considered for an on-site role.
Requirements
- High school diploma or equivalent.
- Previous supervisory experience in a call center environment.
- Strong sales background and ability to drive results for a team.
- Strong leadership and relationship-building skills.
- Positive attitude.
- Knowledge of Microsoft Office products.
- Problem-solving ability and a genuine desire to help people succeed.
- Ability to multitask and prioritize.
- Ability to contribute as part of a team.
Nice To Haves
- Insurance sales and service experience.
Responsibilities
- Help team members make the most of their natural talents.
- Manage a team of 15 or more insurance sales consultants who interact with clients’ existing and prospective customers seeking solutions.
- Collaborate with management and peers to identify best practices and brainstorm solutions to challenges.
- Identify individual and team performance improvement opportunities, follow an improvement process, and close performance gaps.
- Resolve conflicts positively while balancing empathy, care, and performance with customers and staff.
- Manage time off, approve payroll adjustments, manage team schedule adherence, and monitor performance results.
Benefits
- Competitive pay and performance-based incentives.
- Comprehensive medical, dental, vision, life, and disability benefits.
- 401(k) with company match.
- Paid time off and holiday benefits.
- Training, coaching, and career development opportunities.
- Internal advancement and growth opportunities.
- Supportive, inclusive, and collaborative culture.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
