Associate, Strategic Projects - Serviced Office, Uptown Dallas

Rex•Dallas, TX

11d•$50,000 - $80,000•Onsite

About The Position

Rex is hiring a Project Associate for its Project Team, a small unit tasked with launching and operating high-value opportunities across the company’s ecosystem. The first assignment is to launch and operate a Rex-branded serviced office and membership community in Uptown Dallas. The asset is intended as a long-term hold in a core location, with a mandate to reach cash breakeven quickly and build durable net operating income (NOI). The role owns the serviced office launch end to end, including brand, positioning, pricing, buildout coordination, membership sales, programming, and daily operations. The Project Associate is accountable for occupancy, membership, revenue, retention, and NOI, and reports progress through weekly and monthly scorecards. They will develop and run the membership engine, curate a mission-aligned community, and create ancillary revenue products such as virtual mailboxes, package receiving, smart lockers, and on-demand meeting rooms and private offices. The ancillary revenue playbook should be repeatable across Rex’s multifamily portfolio. The role also builds the community into a strategic network for Rex, developing relationships with potential investors, partners, and talent. After the first location is operating on established systems, the associate will document and transfer its operating playbook, then move to other high-value projects and markets. The position is based in Dallas and is on site through launch; mobility and willingness to relocate for future projects are required. The company emphasizes disciplined stewardship, community building, and alignment with its mission to catalyze human flourishing.

Requirements

At least 3 years of experience in serviced office, coworking, or flexible workspace operations, with direct accountability for occupancy, revenue, or site-level P&L.
Deep knowledge of the flex workspace business model, including member acquisition, retention, pricing, ancillary revenue, and unit economics.
Proven track record selling memberships and private offices, with pipeline development through outbound efforts, brokers, events, and referrals.
Hospitality-minded approach and strong focus on member experience, retention, and referrals.
Commercial judgment and ability to connect decisions to revenue and NOI; comfortable with budgets, operating statements, and KPI tracking.
Strong relationship skills and the ability to engage high-income professionals, business owners, and prospective investors.
High-agency, action-oriented approach; comfort with ambiguity and iterative testing.
Systems-minded ability to document processes and teach them to others.
Based in Dallas or willing to relocate, on site through launch, and mobile enough to follow opportunities to future projects and markets.
Full alignment with Rex’s mission to catalyze human flourishing through disciplined stewardship and community building.
Must pass a background and reference check before the first day to confirm employment eligibility.

Nice To Haves

Experience opening a new location, including pre-leasing, buildout coordination, and ramping to stabilized occupancy.
Experience with workspace management platforms such as Nexudus, OfficeRnD, Optix, or Yardi Kube, and CRM systems for pipeline tracking.
Experience with package management, smart lockers, virtual mailbox, or other amenity revenue programs.
Exposure to multifamily, hospitality, or commercial real estate operations.
Bachelor’s degree.

Responsibilities

Own the end-to-end launch of Rex’s Uptown Dallas serviced office, including brand, positioning, pricing, buildout coordination, and opening readiness.
Drive the asset to cash breakeven and beyond, with accountability for occupancy, member count, revenue, retention, and NOI.
Build and run the membership sales engine, including lead generation, tours, conversion, broker and corporate relationships, and pipeline tracking.
Design and adjust pricing and product tiers for private offices, dedicated desks, memberships, and meeting space to make unit economics work.
Curate a mission-aligned membership community and define the member experience.
Plan and run programming and events that support engagement, retention, referrals, and the location’s reputation.
Manage daily operations, including front of house, vendors, facilities, technology, access control, and member support.
Build and scale ancillary revenue lines, including virtual mailbox, package receiving, smart lockers, and on-demand meeting rooms and private offices.
Document the ancillary revenue playbook for potential deployment across Rex’s multifamily portfolio.
Own the operating budget and reporting cadence, providing weekly and monthly scorecards with analysis and next actions.
Cultivate relationships within the member community that may surface future investors, partners, and talent for Rex.
Use AI tools and workspace management platforms to automate operations, improve pricing decisions, and increase operating leverage.
Develop systems, SOPs, and training so the asset can run on autopilot; transfer the playbook to the team and redeploy to other projects.