Project Assistant

Terracon • New Orleans, LA

11d

About The Position

Provides project delivery support through document control and administration, project tracking, project quality and consistency, and drafting communications to support a strong client experience. The role supports project teams, project/program managers, financial analysts, and accountants with project administration, tracking, proposals, estimates, change orders, invoicing, and client communications. It also provides document control, updates project information in spreadsheets and systems such as TerraNet and CRM, and supports project-level Compass delivery where applicable.

The position may also perform engineering support tasks as directed, including preparing report sections, drawings, boring and test-pit documentation, coordinating drilling, classifying soil and rock samples, and assisting with utility locating and clearances. The role follows safety rules and quality standards and performs other duties as assigned.

Requirements

• High school diploma.
• At least 2 years of related experience.
• Fluency with Microsoft Office applications.
• A valid driver’s license with an acceptable violation history may be required.

Nice To Haves

• An associate or bachelor’s degree in a related field is preferred.
• Experience with gINT Geotechnical software is preferred, if applicable.
• Experience with AutoCAD LT is preferred, if applicable.

Responsibilities

• Assist project/program managers with resource management and assignments.
• Work with financial analysts and accountants to collect and enter project information, including timelines, budgets, schedules, proposals, contracts, and deliverable dates, in applicable systems.
• Assist project teams with drafting report and proposal deliverables.
• Partner with financial analysts, accountants, and project teams on fee estimates and change order management.
• Enter or update documentation and systems, including TerraNet and CRM.
• Support project Work in Progress (WIP), invoicing, and Accounts Receivable (AR) management.
• Answer Operations questions about Terracon client programs and system use.
• Provide document control according to established processes and project quality standards and requirements.
• Provide administrative support to project teams supporting Operations, National Accounts, or Sectors.
• Maintain project/program details in spreadsheets or other tracking systems, including timelines, budgets, schedules, proposals, and deliverable dates.
• Update project/program team leaders on client deliverables and project status, including subtask timelines, deliverable dates, and financial information provided by financial analysts or accountants.
• Assist with updates to TerraNet and/or CRM.
• Support proposal and project registration setup with financial analysts and accountants as needed.
• Assist with updates to the Program Manual or related documents.
• Assist project/program leadership with client communication plans and track and communicate project milestones to project teams.
• Prepare written report sections and associated drawings and attachments.
• Draft proposals and fee estimates for standard or routine projects with financial analysts, accountants, and project teams.
• Draft, track, and maintain project change orders.
• Support project registration and invoicing tasks as needed.
• Maintain an inventory of project contracts, track their status, and ensure signed contracts are on file.
• Prepare responses to requests for information regarding design changes, as directed.
• Assist with utility locating services and clearances, as directed.
• Perform engineering support tasks as directed, including developing drawings and directives for proposed boring and test-pit locations and plans, preparing boring and test-pit logs, coordinating drilling, and field-classifying soil and rock samples.
• Schedule and communicate with clients regarding project report status and delivery schedules.
• Maintain and update project-level Compass, as applicable.
• Provide training and coaching to operational project managers and team members on Compass use and applicability to enhance the client experience.
• Follow safety rules, guidelines, and standards on all projects; participate in pre-task planning; and report safety issues or concerns to management.
• Maintain quality standards on all projects.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED