Project and Program Manager

Daimler Truck•Fort Mill, SC

3d•Hybrid

About The Position

Inside the Role We are seeking a dynamic and results-driven Project and Program Manager for our Aftermarket Parts team. In this role, you will lead cross-functional initiatives to deliver high-impact projects that enhance the availability, quality, and customer experience of our aftermarket parts offerings. This position leads the efforts to define the strategy and key strategic initiatives for Aftermarket Parts and is responsible for the tracking and accountability mechanisms to ensure realization of key business objectives.

Requirements

Bachelor’s degree in Business, Engineering, Supply Chain, or a related field
5+ years of project or program management experience, preferably in automotive or aftermarket parts industries.
Strong organizational, leadership, and communication skills.
Proficiency in project management tools and methodologies.
Ability to work collaboratively in a fast-paced, cross-functional environment.
Must have effective oral and written communication skills including executive-level communication.
Strong analytical problem-solving and project management skills.
Continuous improvement mindset and experience driving process optimization.
Must be well organized and can manage multiple planning/implementation activities simultaneously.
Business acumen with a focus on developing innovative solutions.
Strong project reporting skills, with a focus on interdepartmental communication.
Must have Proficient PC skills Microsoft Office Excel, Access, PowerPoint, & Word.
Ability to travel up to 20%.

Nice To Haves

Master’s degree preferred.
PMP or similar project management certification is a plus.

Responsibilities

Lead and manage multiple, complex projects and programs focused on aftermarket parts development, growth, distribution, and customer experience.
Coordinate and influence cross-functional teams to execute shared priorities and deliver measurable outcomes.
Develop integrated project plans, timelines, budgets, and resource allocations to ensure successful project delivery.
Monitor project progress, identify risks, and implement mitigation strategies.
Communicate project status and key milestones to stakeholders and executive leadership.
Drive continuous improvement initiatives to optimize parts availability, reduce costs, and improve customer satisfaction.
Lead planning and execution of Digital and Sales & Marketing Joint Action Development (JAD) meetings to ensure alignment on priorities and outcomes.
Track JAD initiatives, assign ownership, and ensure follow up and completion.
Manage all leadership team operating cadence including presentations, talking points, meeting planning/preparation as well as accountability processes (tracking and progress updates).
Manage all internal and external communication within Aftermarket Parts to ensure clarity, alignment, and consistency.
Support team engagement activities that strengthen collaboration and organizational culture.
Assist admin with Coordinate regular community and team building events for Aftermarket Parts