Project Analyst

UPMC•Pittsburgh, PA

1d•Hybrid

About The Position

UPMC Corporate Health Services is hiring a Project Analyst to join our team! This position will have a hybrid schedule Monday through Friday with requirements to be onsite in Pittsburgh. The Project Analyst is responsible for complex analysis of data and information sets for provider and company-wide initiatives. The Project Analyst is responsible for overseeing multiple projects at any given time. Must use knowledge and understanding of UPMC internal processes and information systems to recommend and implement with project plan. This position also is responsible for reporting results to Management as needed. Do you have prior experience with patient satisfaction? If so, this could be the next step in your career. Apply today!

Requirements

Bachelor's degree and two years' experience or High School degree plus five years of experience.
Patient satisfaction in data highly preferred.
Excel experience is beneficial.
Prior experience working in the health care industry strongly preferred.
Prior work experience as a Project Coordinator highly preferred.
Excellent knowledge of spreadsheet and database software.
Must be very organized and deadline conscious.
Project Management knowledge and ability to manage multiple, complex, large-scale projects.
Minimum of four years of experience in operations.
Experience in health care insurance or health care industry preferred.
Excellent computer skills required, including Access, Excel, Microsoft Project, and other pertinent computer software packages.
Strong management, problem solving, organizational, and communication skills (oral and written).
This position requires effective planning and organizational skills.
This person must have the ability to perform planning for large initiatives/projects, managing all tasks required to providing services to meet client and business needs within budget and targeted deadlines.
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Nice To Haves

Patient satisfaction in data highly preferred.
Excel experience is beneficial.
Prior experience working in the health care industry strongly preferred.
Prior work experience as a Project Coordinator highly preferred.
Experience in health care insurance or health care industry preferred.

Responsibilities

Assist Management in defining and documenting tasks and duties within department.
Identifies trends and process improvement opportunities across departments within operations.
Process report requests as needed by Manager and Directors.
Monitors operating performance against regional and national benchmarks.
Perform complex project and data analysis as needed by Management.
Develops cross-functional, change management and implementation strategies, ensuring that all of the participating parties have committed to effective implementation of the processes and procedures.
Assist with achieving Operations division strategic goals as well as organizational goals
Recommend and implement process improvement initiatives within the department as well as implementing process improvement initiatives based on management decision.
Provide concise and timely status reporting as required
Develop and maintain detailed project plans, this includes utilizing standard project documentation and methodology and project tracking and reporting procedures.
Works with other managers to achieve efficiencies across integration of projects.
Assists team members in resolving project problems, escalates issues when necessary, and facilities decision-making.
Develops and implements key metrics to measure and report on progress of initiatives.
Performs cost/benefit analysis
Assures quality of information through business case and application-level testing; validates test results to initial business needs.