Programs Manager

State of Oklahoma•Tulsa, OK

3d•$71,970 - $78,675•Hybrid

About The Position

Positions in this job family are assigned responsibilities involving the direction or supervision of programs related to the delivery of agency services on a statewide basis. This includes the supervision of professional level staff in providing a variety of services and assistance to eligible clients, responsibility for a work unit of a division or a single program area, assisting in directing a major multifunctional program or unit, or overall responsibility for major program activities involving the principle operations of the agency. Positions in this job family are assigned responsibilities involving providing direction and guidance for program services or operations, and coordinating program functions and activities within an agency division or unit. This position oversees the Services for the Blind and Visually Impaired Unit 63 which includes SBVI91 – Tulsa and SBVI62 – Muskogee field offices. The primary responsibilities include supervision of professional level staff and support staff in the provision of Vocational Rehabilitation and Employment Services to Oklahomans with blindness and low vision in the North Central and Northeast quadrant of the state. This position assigns and designates project leadership responsibilities to professional staff; conducts quarterly unit meetings and frequent office staff meetings in order to assess the effectiveness of programs and service delivery; evaluates workload of individual staff members to determine equitable balance and make appropriate adjustments; provides proper interpretation of agency rules and policies, compiles and reviews periodic reports, conducts administrative audits and implements controls to assure accountability. Position may also supervise special projects for Blind and deaf/blind populations.

Requirements

Level II - Education and Experience required at this level consists of a Master’s degree and one year of professional experience; or a bachelor’s degree and two years of professional experience; or an equivalent combination of education and experience, substituting one year of professional level experience for each year of the required education.
Level III - Education and Experience required at this level consists of a master’s degree and two years of professional experience; or a bachelor’s degree and three years of professional experience; or an equivalent combination of education and experience, substituting one year of professional level experience for each year of the required education.
Level II - Knowledge, Skills, and Abilities required at this level include knowledge of agency policies and procedures; of all state and federal legislation related to assigned agency programs; and of supervisory principles and practices. Ability is required to supervise and evaluate personnel and program performance; to communicate effectively, both orally and in writing; to interpret and apply policy material; and to maintain effective working relationships with others.
Level III - Knowledge, Skills, and Abilities required at this level include knowledge of agency policy; of state and federal regulations relevant to agency programs; of sound methods of administration; of methods of management and planning; and of supervisory principles and practices. Ability is required to administer programs and supervise personnel; to maintain effective working relationships with others; and to exercise good judgment in the solution of problems.
Applicant must be willing to perform all job-related travel.
Applicants must be authorized to work in the U.S. now and in the future without employer sponsorship.
Application must include transcript which shows master’s degree has been awarded and any current Certified Rehabilitation Counselor (CRC), Licensed Professional Counselor (LPC), Professional Vocational Evaluator (PVE) or Certified Visual Rehabilitation Therapist (CVRT) certification or documentation of eligibility to sit for the above certifications.
The Department of Rehabilitation Services will conduct a criminal background check on new hires as part of an offer of employment that is made contingent upon a successful criminal background check.

Nice To Haves

Preference may be given to applicants with current LPC, CRC or CVRT credentials and with experience in counseling.
Preference may be given to applicants who have proficiency in Braille and American Sign Language (ASL).

Responsibilities

Manages a major agency unit, section, division, or program; and supervises professional level staff in the completion of assigned functions and activities.
Develops and recommends policies, rules and regulations which pertain to the administration of assigned programs consistent with federal and state laws; participates in program analysis, including the analysis of problems and needed services.
Directs studies of needs; reviews and analyzes information from studies and projects for immediate and long-range program development; advises subordinate program staff and other interested groups of the proper interpretation and application of agency rules and policies.
Reviews periodic staff reports, administrative audits, program activities and other information to evaluate program effectiveness and quality of service; develops controls to assure accountability for program operation, policy implementation and the maintenance of efficiency in various units.
Develops and maintains sound personnel policies and practices
Assessing program staffing needs, conducting local on-site staff meetings and training to provide information about program policies and procedures, counseling with local officials about needs and problems at the local level, developing and coordinating community, stakeholder, or partner outreach for the program, and initiating corrective actions concerning program procedures and staff management.
Assigns and designates project leadership responsibilities to professional staff.
Conducts quarterly unit meetings and frequent office staff meetings in order to assess the effectiveness of programs and service delivery.
Evaluates workload of individual staff members to determine equitable balance and make appropriate adjustments.
Provides proper interpretation of agency rules and policies.
Compiles and reviews periodic reports.
Conducts administrative audits and implements controls to assure accountability.
Supervises special projects for Blind and deaf/blind populations.

Benefits

Generous state paid benefit allowance to help cover insurance premiums
A wide choice of health insurance plans with no pre-existing condition exclusions or limitations
Flexible spending accounts for health care expenses or dependent care
Employee assistance programs and health and fitness programs
11 paid holidays
15 days of vacation and 15 days of sick leave for the first year
Retirement Savings Plan with a generous match
Longevity Bonus for years of service
5% additional pay for the possession of an appropriate professional certification or licensure
Training opportunities to help meet CEU requirements