Programming Coordinator

St. Joe County Public Library • South Bend, IN

2d • $19 - $26 • Onsite

About The Position

The Programming Coordinator assists with planning high-quality signature events and all-ages programming that engage and enrich the lives of community members. Under the direct supervision of the Community Engagement Assistant Manager, and with a commitment to diversity, equity, and inclusion, the coordinator develops, plans, and implements systemwide and branch signature events and programs for all ages. The role schedules and facilitates programming across the system, supports branch staff with event planning, coordinates vendors and community partners, and represents the Library at programs.

The coordinator organizes staff and volunteers, manages signature event budgets and supplies, distributes print marketing materials, and helps set up and take down event spaces. The role evaluates program success and tracks attendance, recruits and trains special-events volunteers, and assists with mobile library services as needed. The position is based at the Main Library and requires local travel between library branches.

Requirements

• Bachelor's degree from an accredited four-year college or university.
• At least one year of experience working with the public in museums or public libraries.
• Excellent verbal and written communication skills and strong organizational skills.
• Public service orientation and commitment to excellent, genuine customer service.
• Demonstrate character and integrity in all situations while upholding SJCPL's ethical standards.
• Experience working with and proficiency in computers, including the Internet, Microsoft Office, Google Suite, Windows and Mac OS, and communication technologies.
• Knowledge of library materials and services appropriate for a variety of patrons.
• Physical agility and strength to bend, reach, lift, and move up to 50 pounds, and to stand for long periods.
• Valid driver's license in good standing and willingness to drive a Transit van.
• Comfortable with public speaking.
• Ability to lead teams, plan, and delegate tasks to staff at all levels of the organization, and to make decisions and work independently and interdependently.
• Ability to accept and manage change, maintain composure, and overcome stress in any situation.
• Ability to identify workflow efficiencies and implement improvements.
• Ability to display high standards of ethical conduct, honesty, and integrity and lead by example.
• Ability to understand, endorse, and communicate the St. Joseph County Public Library's mission, vision, policies, and procedures in a courteous, friendly, and positive manner.
• Ability to be enthusiastic, creative, flexible, and energetic; value diversity; and possess a sense of humor.
• Ability to problem-solve professionally.
• Ability to form and maintain excellent working relationships with library staff at all levels, patrons, and community organizations, and to network and partner with appropriate community organizations.
• Ability to manage confidential information appropriately.
• Ability to work patiently and creatively with all patrons.
• Ability to model excellent customer service.
• Ability to stay up to date on trends in popular culture and literature.
• Ability to stay organized and provide structure to the department.
• Ability to generate and execute creative ideas.

Nice To Haves

• Spanish language skills.

Responsibilities

• Develop, plan, and implement systemwide and branch signature events and programs for all ages.
• Schedule and facilitate programming systemwide.
• Assist branch staff with event structure, themes, activities, vendors, and community partners.
• Suggest and book vendors and presenters and facilitate logistics as needed.
• Represent the Library at programs.
• Collaborate with local organizations and foster public participation in event planning.
• Organize internal staff and volunteers to participate in programming.
• Maintain signature event budgets, including processing payments for vendors and supplies.
• Distribute print marketing materials to partner organizations and public spaces.
• Participate in setting up and taking down event spaces and layouts.
• Order, maintain, and organize general programming and office supplies and equipment inventory, including managing systemwide use of supplies and equipment.
• Evaluate signature program and event success based on established best practices and track attendance metrics.
• Recruit, hire, and train special-events volunteers.
• Assist with mobile library services, including library card sign-up and material checkout, as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision health plans.
• Employer-sponsored pension plan, fully vested after 10 years of service.
• Public Employees' Retirement Fund and Hoosier S.T.A.R.T. 457(b) employee-funded retirement plans.
• Flexible Spending Account (FSA).
• Employer-sponsored life/AD&D and long-term disability insurance.
• Employee Assistance Program.
• Tuition reimbursement.
• 128 vacation hours (16 days) annually.
• 80 sick hours (10 days) annually.
• 10 paid holidays.

What This Job Offers

• Job Type: Full-time