Programming Coordinator

St. Joe County Public Library•South Bend, IN

1d•Onsite

About The Position

The Programming Coordinator assists with planning high-quality signature events and all-ages programming that engage and enrich community members. Under the direct supervision of the Community Engagement Assistant Manager, the coordinator develops, plans, and implements systemwide and branch programs, while maintaining a commitment to diversity, equity, and inclusion. The role involves coordinating event logistics, collaborating with staff and community partners, managing supplies and budgets, evaluating programs, tracking attendance, and supporting mobile library services as needed. The position is based at the Main Library in South Bend, Indiana, and requires local travel between library branches. The normal workweek is 40 hours, with evenings and weekends as needed.

Requirements

Bachelor's degree from an accredited four-year college or university.
At least one year of experience working with the public in museums or public libraries.
Excellent verbal and written communication skills and strong organizational skills.
Public service orientation and commitment to excellent, genuine customer service.
Demonstrate character and integrity in all situations while upholding SJCPL's ethical standards.
Experience working with and proficiency in computers, including the Internet, Microsoft Office, Google Suite, Windows and Mac OS, and communication technologies.
Knowledge of library materials and services appropriate for a variety of patrons.
Physical agility and strength to bend, reach, lift, and move up to 50 pounds, and to stand for long periods.
Valid driver's license in good standing and willingness to drive a Transit van.
Comfort with public speaking.
Ability to lead teams, plan, and delegate tasks to staff at all organizational levels.
Ability to make decisions and work independently and interdependently.
Ability to accept and manage change, maintain composure, and manage stress.
Ability to identify workflow efficiencies and implement improvements.
Ability to demonstrate ethical conduct, honesty, and integrity and lead by example.
Ability to understand, endorse, and communicate the Library's mission, vision, policies, and procedures in a courteous, friendly, and positive manner.
Enthusiasm, creativity, flexibility, energy, appreciation of diversity, and a sense of humor.
Ability to solve problems professionally and form and maintain effective working relationships with staff, patrons, and community organizations.
Ability to network and partner with appropriate community organizations.
Ability to handle confidential information appropriately and work patiently and creatively with all patrons.
Ability to model excellent customer service, stay up to date on popular culture and literature trends, stay organized, provide structure to the department, and generate and execute creative ideas.

Nice To Haves

Spanish language skills.

Responsibilities

Develop, plan, and implement systemwide and branch signature events and programs for all ages.
Schedule and facilitate programming systemwide.
Assist branch staff with event structure, themes, activities, vendors, and community partners.
Suggest and book vendors and presenters, and facilitate logistics as needed.
Represent the Library at programs.
Collaborate with local organizations and foster public participation in event planning.
Organize internal staff and volunteers to participate in programming.
Maintain signature event budgets, including processing payments for vendors and supplies.
Distribute print marketing materials to partner organizations and public spaces.
Participate in setting up and tearing down event spaces and layouts.
Order, maintain, and organize general programming and office supplies and equipment inventory, including coordinating systemwide use.
Evaluate signature program and event success based on established best practices.
Track attendance metrics for signature programs.
Recruit, hire, and train special events volunteers.
Assist with mobile library services, including library card sign-up and material checkout, as needed.
Perform other duties as assigned.

Benefits

Medical, dental, and vision health plans.
Employer-sponsored pension plan, fully vested after 10 years of service.
Public Employees' Retirement Fund and Hoosier S.T.A.R.T. 457(b) employee-funded retirement plans.
Flexible Spending Account (FSA).
Employer-sponsored life/AD&D and long-term disability insurance.
Employee Assistance Program.
Tuition reimbursement.
128 vacation hours (16 days) annually.
80 sick hours (10 days) annually.
10 paid holidays.