Programming Assistant Manager

Redwood Credit Union•Napa, CA

1d•Onsite

About The Position

Redwood Credit Union is seeking a Programming Assistant Manager to lead and manage the Symitar development team. This role involves evaluating, coaching, developing, and motivating the team, as well as collaborating with the Programming Manager on recruitment, hiring, and staff development. The Assistant Manager will also serve as an interim leader in the absence of the Programming Manager, contribute to quality assurance standards, prioritize programming efforts, and manage third-party vendors. Additionally, the role requires participation in project teams, providing technical support for core systems and enterprise applications, leading complex IT projects, and ensuring the security of all data. The position also involves developing staff technological knowledge and participating in community events.

Requirements

Advanced knowledge of information systems project management methods and procedures.
Advanced knowledge of Symitar.
Knowledge of programming and system integration techniques.
Knowledge of current supervisory techniques and methods.
Ability to troubleshoot computer related problems.
Ability to act independently and make quick decisions.
Ability to effectively manage multiple tasks and deadlines simultaneously.
Ability to manage, develop, and implement technology related projects.
Ability to supervise and coach team members.
Ability to work weekends and late nights when needed.
Ability to interact and communicate with outside vendors.
Ability to communicate effectively both verbally and in writing.
Ability to establish and maintain an effective working relationship with a diverse group of people.
Ability and desire to work in a team environment.
Bachelor’s degree in computer science or closely related field and a minimum of six years of experience in the development and modification of applications, as well as five years of direct work with Symitar.

Responsibilities

Evaluate, coach, develop and motivate Symitar programming team.
Work with the Programming Manager to recruit, hire, and coach staff.
Serve as interim leader in the absence of the Programming Manager in providing leadership and direction for the department.
Work with the Programming Manager to develop and review quality assurance standards and ensure adherence throughout the organization.
Prioritize and document programming efforts and technical issues.
Communicate with IT and Business stakeholders about requirements, status, issues, and opportunities as needed.
Manage 3rd party vendors providing support, development, analysis, and consulting for core-related projects.
Participate on project teams and provide programming and system analysis support.
Serve as a technical resource to RCU Departments in defining technical requirements for business solutions.
Supply technical support for issues relating to core system and enterprise applications.
Make recommendations and provide leadership and IT analysis in solving business problems.
Lead and execute complex IT projects, conversions, and cutovers upholding Credit Union uptime standards.
Provide feedback and direction to the programming staff to ensure project completion and quality service standards are met.
Draft technology plans and requirements for business needs.
Ensure proper security of all data housed in systems are being sent from and received by RCU staff to outside partners.
Evaluate new technologies relating to core business functions and recommend courses of action.
Respond to audit items and remediate outstanding concerns.
Evaluate and analyze new and existing functionality to better serve the Credit Union needs.
Employ project management tools and methodologies in completion of programming projects and initiatives.
Develop staff on technological knowledge and understanding.
Participate in Credit Union functions, community events, community volunteer boards and associations.

Benefits

Competitive medical, dental, and vision insurance, mental health offerings
Employee performance incentive plan
Salary Advancement– Merit increase based on performance
401(k) program with employer match
Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
RCU employees are eligible for a 1% discount on all recreational or boat loan products
2% discount off Visas and LOC Loans through RCU
0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
0% interest on garment, fitness, or home office equipment loan of up to $500
100% financing for employee purchased homes!