Program Support Technician (Timekeeper HR): Virginia Correctional Center for Women #00017

Virginia Information Technologies Agency•Goochland, VA
•$38,807 - $54,617•Onsite

About The Position

The Program Support Technician provides direct Human Resources program support to staff, particularly with timekeeping and other HR areas as needed. The position assists with all aspects of semi-monthly payroll, creates Department of Corrections DOC-3 forms, sends packets to the payroll office at headquarters, and enters transactions into Cardinal and DOCtime.

Requirements

  • Considerable knowledge of office practices, procedures, and office equipment.
  • Working knowledge of manual and automated filing systems and Standard English grammar, punctuation, and usage.
  • Skill using Microsoft Office, including Word and Excel, to accomplish office support requirements.
  • Ability to interpret and follow oral and written rules and regulations; maintain harmonious working and public relations; and learn new practices, procedures, and equipment operations.
  • Ability to organize and complete work assignments with minimal guidance, understand and apply operating procedures, and compose written responses to inquiries.
  • Considerable recent experience providing customer service and administrative support in a professional office setting.
  • Ability to set up and maintain automated and manual filing systems.
  • Ability to communicate effectively, orally and in writing, with customers, employees, and others to answer questions and explain or disseminate information courteously.
  • Ability to prioritize work, meet deadlines, and complete tasks in a timely manner.

Nice To Haves

  • Prior HR experience.
  • Customer service and administrative support experience in a professional office setting.
  • Recent experience using office equipment such as computers, printers, copiers, and fax machines.
  • Record-keeping background.
  • Prior timekeeping experience, preferably using DOCtime.

Responsibilities

  • Provide direct HR program support to staff related to timekeeping and other HR areas as required.
  • Assist with all facets of semi-monthly payroll.
  • Create Department of Corrections DOC-3 forms.
  • Send packets to the payroll office at headquarters.
  • Enter transactions into Cardinal and DOCtime.
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