Program Support Tech (TimeKeeper): Greensville Correctional Center #00030

Virginia Information Technologies Agency•Greensville, Virginia, VA
•$38,807 - $54,617•Onsite

About The Position

The Program Support Tech (TimeKeeper) supports the Virginia Department of Corrections’ public-safety mission by contributing to effective security, programming, custody, and control of adult inmates at a major correctional facility, while supporting re-entry objectives. The posting identifies the state role title as Admin and Office Spec III and lists the work location as Greensville Correctional Center. The role requires administrative and customer-service support in a professional office setting, including researching and analyzing data, preparing routine reports, using Microsoft Office and other automated databases, maintaining filing systems, prioritizing work, meeting deadlines, and communicating information courteously. Preferred additional knowledge and experience include DOC human-resources policies and procedures, timekeeping practices, and use of Outlook, Access, Publisher, and office equipment. Applicants are subject to a background investigation. Applicants for designated safety-sensitive positions are subject to pre-employment drug screening. Applications and résumés must be submitted electronically through the Commonwealth of Virginia’s Electronic Recruitment System; mailed, emailed, faxed, or hand-delivered submissions are not accepted.

Requirements

  • Demonstrated ability to research and analyze data, reach logical conclusions, and prepare routine reports.
  • Demonstrated skill using Microsoft Office, including Word and Excel.
  • Demonstrated skill entering data into an automated database other than Microsoft Office.
  • Ability to prioritize work, meet deadlines, and complete tasks in a timely manner.
  • Ability to communicate effectively, both orally and in writing, with customers, employees, and other individuals.
  • Considerable recent experience providing customer service and administrative support in a professional office setting, including word processing, filing, and related duties.
  • Demonstrated ability to set up and maintain automated and manual filing systems.

Nice To Haves

  • Knowledge of Department of Corrections policies and procedures related to Human Resources.
  • Working knowledge of timekeeping practices.
  • Skill using Outlook, Access, and Publisher.
  • Recent experience providing customer service and administrative support in a professional office setting.
  • Recent experience using office equipment such as computers, printers, copiers, and fax machines.

Responsibilities

  • Research and analyze data to reach logical conclusions and prepare routine reports.
  • Use Microsoft Office, including Word and Excel, to accomplish office-support requirements.
  • Input data into an automated database other than Microsoft Office.
  • Prioritize work, meet deadlines, and complete tasks in a timely manner.
  • Communicate orally and in writing with customers, employees, and other individuals to answer questions and explain or disseminate information courteously.
  • Provide customer service and administrative support, including word processing, filing, and related office duties.
  • Set up and maintain automated and manual filing systems.
  • Support the facility’s public-safety mission and re-entry objectives through effective security, programming, custody, and control of adult inmates.
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