Program Support Tech

DHRM•Lynchburg, VA

7d•Hybrid

About The Position

Consider joining the Virginia Department of Health as we foster healthy and resilient communities. The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. VDH is made up of a statewide Central Office in Richmond and 35 local health districts. At the Central Virginia Health Department, we are dedicated to fostering an inclusive environment where collaboration drives our success. We invite you to apply! Your skills and expertise can help us continue to make a difference in our community and workforce! We are pleased to highlight the essential role of an Office Services Specialist (OSS) supporting the Central Virginia Health district within the Virginia Department of Health (VDH). This position provides flexible, high-quality administrative support across multiple offices Amherst, Appomattox, Bedford, Campbell Counties and the City of Lynchburg), ensuring continuity of operations and excellent customer service in dynamic public health settings. From managing front desk responsibilities and coordinating appointments to assisting with data entry and office organization, the Float OSS plays a vital role in maintaining efficiency and responsiveness across CVA locations. Their adaptability, flexibility, professionalism, and commitment to service make them a valuable asset in advancing VDH’s mission to protect and promote the health of all Virginians.

Requirements

Knowledge of office procedures, computer and software technology, use of policies & procedures and customer service
Strong interpersonal and communication skills, orally and written
Strong organizational skills and experience with software applications and Microsoft Office products (i.e. WORD, EXCEL, and database entry) and general office equipment (copier, fax, calculator)
Ability and experience with setting up and maintaining files & manuals
Ability to maintain confidentiality
Ability to follow and apply established procedures and applicable policies

Nice To Haves

3-5 years of previous experience working in a public health administration or state government setting.
Demonstrated proficiency in state-specific Virginia Department of Health (VDH) systems. Webvision, Electronic Death Records (EDR), Electronic Health Database (EDH)
Demonstrated ability to manage high workloads and work independently with minimal supervision.

Responsibilities

Managing front desk responsibilities
Coordinating appointments
Assisting with data entry
Office organization

Benefits

Health and life insurance
Pre-tax spending accounts
State funded Short- and Long-Term Disability
Paid holidays
Vacation
Tuition assistance
Free wellness programs
State retirement plan with options for tax-deferred retirement savings including employer matching
12 paid holidays
Medical, dental, vision and life insurance
Retirement plans (including 401 a Cash Match and 457 Deferred Compensation Plan)
Sick, family/personal, and annual leave