Executive Support Senior Program Manager, Tech Advisor

Anthropic•San Francisco, NY

7d•Hybrid

About The Position

Anthropic is seeking a technology program manager to oversee the technical needs for executives outside of traditional office environments, including their homes, vehicles, and travel. This role operates at the intersection of physical security technology, program execution, and vendor management. The Engineering & Technology Lead defines the architecture and strategic plan for security technology across GSIS. This position will be responsible for executing the personal and residential aspects of this footprint, focusing on systems that protect executives and their families in various locations. This is a hands-on role requiring technical fluency for on-the-ground decision-making, program management rigor for vendor and installation oversight, and sound judgment for escalating strategic issues. Clear and technically accurate documentation is essential, as much of it will be read by non-technical audiences.

Requirements

Bring hands-on physical security technology experience from residential, travel, or personal-protection contexts, not only corporate/enterprise systems.
Have solid program management experience delivering security technology, you know what a well-run install, vendor relationship, or rapid deployment actually looks like.
Have contributed to or led the build of security technology capabilities from zero in a high-growth environment, including documentation, playbooks, and training.
Can manage vendor relationships through a full lifecycle: selection, contracting, onboarding, performance management, and renewal.
Write clearly and can translate technical tradeoffs for audiences that range from engineers to principals to household staff.
Are comfortable operating with moderate ambiguity, and know when a decision is yours to make versus one that belongs with whoever owns the broader technology strategy.
Care about Anthropic's mission and the unique security considerations that come with building frontier AI systems.
Bachelor’s degree or an equivalent combination of education, training, and/or experience.
A field relevant to the role as demonstrated through coursework, training, or professional experience.
Years of experience required will correlate with the internal job level requirements for the position.

Nice To Haves

Have 10+ years of experience delivering physical security technology programs.
Have direct experience with residential or executive-protection-adjacent technology deployments specifically, not just corporate office systems.
Have worked at an AI-focused organization, frontier technology company, or similarly high-growth, high-scrutiny environment.
Have managed distributed vendor networks across multiple properties or regions.

Responsibilities

Own residential security system design, integration, and lifecycle management for assigned executive residences (cameras, alarms, access control, sensor networks), aligned to the standards set by the Protective Services Lead.
Own home network design and hardening for executive residences and travel, coordinating with corporate IT/InfoSec standards where they intersect.
Manage the technology side of travel security: secure communications provisioning, single-use travel hardware, and rapid-deployment kits for new or temporary properties.
Manage the vendor relationships and contracts for the residential and personal technology stack, installers, monitoring providers, communications providers, within the governance framework the Protective Service Lead sets.
Maintain system health monitoring, managed maintenance, and as-built documentation for technology deployed outside the enterprise perimeter.
Own decommissioning and transition of technology when properties or vehicles change, so nothing orphaned (access, data, or hardware) gets left behind.
Act as first point of contact and triage for executive and family requests involving personal technology and security systems, resolving directly where you can and routing to the Protective Services Lead when it requires a broader architecture or strategy decision.
Contribute audit-ready documentation for the technology under your ownership to support regulatory, customer, and partner diligence requests.