Executive Support Senior Program Manager, Tech Advisor

Anthropic•Washington, DC

7d•$245,000 - $305,000•Hybrid

About The Position

We're looking for a technology program manager to own the technical needs that follow our executives outside the four walls of the enterprise: their homes, their vehicles, and their travel. Reporting to the Protective Services Lead, this role sits at the intersection of physical security technology, hands-on program delivery, and vendor management. The Engineering & Technology Lead sets the architecture and strategic plan for security technology across GSIS; you'll own execution for the personal and residential slice of that footprint, the systems that protect executives and their families wherever they actually are, not just at the office. This is not a coordination-only role. You'll need enough technical fluency to make good calls on the ground without waiting for architecture sign-off on every decision, enough program rigor to keep vendors and installs on track, and enough judgment to know when something belongs back with the Protective Services Lead because it touches strategy or standards beyond your scope. Much of the documentation you produce will be read by people who never see the systems themselves, so clarity matters as much as technical correctness.

Requirements

Bring hands-on physical security technology experience from residential, travel, or personal-protection contexts, not only corporate/enterprise systems
Have solid program management experience delivering security technology, you know what a well-run install, vendor relationship, or rapid deployment actually looks like
Have contributed to or led the build of security technology capabilities from zero in a high-growth environment, including documentation, playbooks, and training
Can manage vendor relationships through a full lifecycle: selection, contracting, onboarding, performance management, and renewal
Write clearly and can translate technical tradeoffs for audiences that range from engineers to principals to household staff
Are comfortable operating with moderate ambiguity, and know when a decision is yours to make versus one that belongs with whoever owns the broader technology strategy
Care about Anthropic's mission and the unique security considerations that come with building frontier AI systems

Nice To Haves

Have 10+ years of experience delivering physical security technology programs
Have direct experience with residential or executive-protection-adjacent technology deployments specifically, not just corporate office systems
Have worked at an AI-focused organization, frontier technology company, or similarly high-growth, high-scrutiny environment
Have managed distributed vendor networks across multiple properties or regions

Responsibilities

Own residential security system design, integration, and lifecycle management for assigned executive residences (cameras, alarms, access control, sensor networks), aligned to the standards set by the Protective Services Lead
Own home network design and hardening for executive residences and travel, coordinating with corporate IT/InfoSec standards where they intersect
Manage the technology side of travel security: secure communications provisioning, single-use travel hardware, and rapid-deployment kits for new or temporary properties
Manage the vendor relationships and contracts for the residential and personal technology stack, installers, monitoring providers, communications providers, within the governance framework the Protective Service Lead sets
Maintain system health monitoring, managed maintenance, and as-built documentation for technology deployed outside the enterprise perimeter
Own decommissioning and transition of technology when properties or vehicles change, so nothing orphaned (access, data, or hardware) gets left behind
Act as first point of contact and triage for executive and family requests involving personal technology and security systems, resolving directly where you can and routing to the Protective Services Lead when it requires a broader architecture or strategy decision
Contribute audit-ready documentation for the technology under your ownership to support regulatory, customer, and partner diligence requests