Program Support Tech: Pocahontas State Correctional Center #00128

Virginia Information Technologies AgencyTazewell, VA
$38,807 - $54,617Onsite

About The Position

Provides administrative and programmatic support to the department in support of the unit and agency mission. Updates and maintains records, files, and automated databases. Prepares copies of relevant documentation, maintains files, emails documentation and answers telephone calls.

Requirements

  • Demonstrated ability to research and analyze data in order to reach logical conclusions and prepare routine reports.
  • Proficiency in Microsoft Office to include Word and Excel to accomplish office support requirements.
  • Demonstrated skill in inputting data into an automated database.
  • Ability to prioritize work, meet deadlines and complete tasks in a timely manner.
  • Ability to communicate effectively (both oral and written) with customers, employees, and other individuals to answer questions, disseminate or explain information in a courteous manner.
  • Experience providing customer service and administrative support to include word processing, filing and other related duties in a professional office setting.
  • Demonstrated ability to set up and maintain automated and manual filing systems.
  • Recent experience using office equipment (i.e., computers, printers, copier, and fax machine).

Nice To Haves

  • Advanced knowledge, certification, training, or degree in business administration.
  • Experience with State Procurement and Electronic Virginia (eVa).
  • Skill in the use of Outlook, Access, and Publisher.

Responsibilities

  • Updates and maintains records, files, and automated databases.
  • Prepares copies of relevant documentation.
  • Maintains files.
  • Emails documentation.
  • Answers telephone calls.

Benefits

  • Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.
  • Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen.
  • Reasonable accommodations are available upon request.
  • VADOC values our Veterans and encourages all to apply and receive preference in the hiring process.
  • AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.
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