About The Position

The Program Support Specialist supports a program that helps people over 50 explore working for themselves. The role assists the Program Director, Project Manager(s), and other project resources throughout the program lifecycle, with most participant engagement occurring online. The position coordinates and monitors tasks, supports online events, develops communication and training plans, maintains project plans, documents meetings and needs-assessment sessions, and assists with data collection and validation. The workweek is Monday through Friday during normal business hours, with potential support requests on select Saturdays and occasional work during online events scheduled between 5:00 and 7:30 p.m. Candidates must be local and able to work from the Washington, D.C. office; the role is work-from-home on Mondays and Fridays.

Requirements

  • Exceptional oral and written communication skills.
  • High attention to detail and strong organizational skills.
  • Proficiency in Microsoft Excel, Word, Zoom, and PowerPoint.
  • At least 3 years of experience in a Junior Project Manager, Event Coordinator, Program/Project Coordinator, or Program/Project Administrator role.
  • A college degree or equivalent years of relevant experience.
  • Must be local and able to come into the Washington, D.C. office; work from home on Mondays and Fridays.

Nice To Haves

  • Experience in the non-profit sector.

Responsibilities

  • Support the Program Director and Program Managers throughout all phases of the program lifecycle.
  • Coordinate and produce Quality Employment online events.
  • Develop and implement communication and training plans.
  • Take detailed notes during program meetings and distribute comprehensive meeting summaries.
  • Document needs-assessment sessions.
  • Update and maintain program and project plans as required.
  • Plan, monitor, and coordinate tasks to ensure project milestones are met.
  • Edit and refine program resources to ensure accuracy and quality.
  • Collect and validate data to support program objectives.
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