Program Support Designer
LifeWise Academy•Hilliard, OH
•Hybrid
About The Position
We are looking for a gospel-centered, results-driven, and detail-oriented Design Support Specialist to join our team. This full-time position, based in Hilliard, Ohio or remote, will focus on creating and maintaining on-brand designs and communications that advance the mission of LifeWise. The role also provides administrative and customer support to employees, volunteers, and senior staff.
Requirements
- A mature personal Christian faith consistent with the LifeWise Academy Statement of Faith
- Experience in graphic design, including using Canva and Adobe Creative Cloud
- High design standards
- Ability to work with and effectively communicate with users of all levels of knowledge and skill
- Exceptional customer service
- Advanced ability to anticipate, diagnose, and problem solve
- Strong verbal and written communication skills
- Comfortable with routinely shifting demands
Nice To Haves
- Bachelor’s degree
Responsibilities
- Receive, triage, and execute design requests from LifeWise programs via a ticketing system, managing multiple requests at varying stages simultaneously
- Adapt existing templates and systems for new program contexts, and flag when a template needs to be rebuilt rather than stretched
- Maintain organized, accessible file management so assets are findable and handoff-ready
- Collaborate with senior designers and the Creative Director when work escalates beyond brand guidelines or requires a new creative direction
- Document recurring request types and contribute to template or system improvements that reduce future ticket volume
Benefits
- Medical, dental, and vision coverage for qualified employees
- Retirement plan, including employer match
- Unlimited PTO for qualified employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
