Program Support Facilitator

The Collective Blueprint•Memphis, TN

4d•Onsite

About The Position

The Collective Blueprint (TCB) aims to increase socio-economic mobility for young adults in Memphis by building pathways to thriving careers. Many young adults in Memphis face significant barriers to employment and living wages. TCB addresses this by identifying in-demand career pathways and providing comprehensive programming that includes professional development, technical training, personalized coaching, wraparound support services (like mental health access and financial assistance), and career placement assistance through employer partnerships. The goal is to equip young adults with the skills, support, and connections needed to achieve economic stability.

Requirements

Minimum of 2 years of experience facilitating workshops, trainings, classrooms, youth development programs, workforce development programs, or other structured group learning experiences.
Demonstrated experience leading groups of 15+ participants and maintaining engagement across multiple hours of instruction.
Strong presentation and facilitation skills, including the ability to adapt content and delivery based on participant needs and learning styles.
Experience building productive relationships with young adults while balancing support, accountability, and professionalism.
Ability to manage classroom culture, address challenging participant behaviors, and maintain a positive learning environment.
Bachelor's degree or equivalent combination of professional, military, educational, nonprofit, or workforce development experience.

Responsibilities

Provide classroom support alongside TCB staff and lead instructors.
Assist with facilitation of workshops, activities, and professional development sessions.
Track participant engagement and attendance.
Support program logistics, including classroom setup, materials, and technology.
Help young adults navigate their experience throughout the program.
Build positive relationships with participants, providing encouragement and accountability.
Assist with small-group activities, discussions, and participant coaching.
Support participant progress and engagement.
Coordinate classroom setup, materials, technology, and daily logistics.
Track attendance, participation, and engagement.
Maintain accurate program records and documentation.
Serve as a point of contact for participant questions and basic support needs.
Assist with program setup, breakdown, and day-to-day operations.
Work closely with instructors, coaches, and program staff.
Provide timely updates regarding participant engagement and concerns.
Support recruitment, orientation, and program closeout activities as needed.
Contribute to a positive team culture focused on helping young adults succeed.