Program Support Coordinator

Liberty University • Lynchburg, VA

23h • Onsite

About The Position

The Program Support Coordinator provides administrative support for the School of Behavioral Sciences. The Program Support Coordinator is supervised by various supervisors depending on the department. The PSC assists in processing applications to the BSSW and MSW programs and facilitates the gatekeeping process to help ensure that students have a thorough understanding of the profession of social work. The PSC engages students in this self-assessment process to ensure that students are a good fit for the program and profession. Developing and maintaining the admissions, gatekeeping, and tracking systems; assisting applicants; participating in student interviews to determine readiness for a professional social work program; and advising students to support them through the program are key aspects of the PSC’s role. The PSC also supports the program through data tracking and analysis and assists the Chair, Program Director, and Director of Field Education in other programmatic and accreditation matters. The PSC communicates with other teams within the department and other university departments to facilitate collaboration, as well. The candidate is to demonstrate excellent interpersonal skills and be able to communicate clearly through oral and written correspondence to students, faculty, staff, and community members. The candidate is to be both professional and graceful while handling multiple projects and interacting with students. The candidate must have strong organizational skills and be calm and positive in difficult situations. The candidate is expected to work well both independently and as part of a team.

Requirements

• Bachelor’s degree
• 2 years of administrative experience
• Excellent oral and written communication skills
• Strong organizational skills
• Computer skills, including Microsoft Office
• Excellent interpersonal skills
• Excellent interviewing skills
• Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
• Strong organizational skills.
• Excellent computer skills.
• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
• Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.

Nice To Haves

• Master’s degree plus 2 or more years of administrative experience
• Experience in the social work or human services profession
• Customer service experience
• Interviewing experience

Responsibilities

• Assists in processing applications to the BSSW and MSW programs.
• Facilitates the gatekeeping process to help ensure that students have a thorough understanding of the profession of social work.
• Engages students in self-assessment to ensure they are a good fit for the program and profession.
• Develops and maintains admissions, gatekeeping, and tracking systems.
• Assists applicants.
• Participates in student interviews to determine readiness for a professional social work program.
• Advises students to support them through the program.
• Supports the program through data tracking and analysis.
• Assists the Chair, Program Director, and Director of Field Education in other programmatic and accreditation matters.
• Communicates with other teams within the department and other university departments to facilitate collaboration.

Benefits

• The University is an Equal Opportunity Employer.
• All management practices regarding employees are conducted in a nondiscriminatory manner.
• All recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes.
• All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes.
• Liberty has a wide variety of engaging and challenging positions available that are waiting for committed men and women of integrity just like you.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level