Program Support Coordinator

Virginia Commonwealth University•Richmond, VA

1d•$40,000 - $43,000•Onsite

About The Position

The Program Support Coordinator will provide administrative support to the clinical staff, maintain inventory of the OTC medications and expiration dates. The Coordinator will maintain the schedules of the EHR system and report any scheduling concerns to the Associate Administrative Director.

Requirements

Medical business office skills such as patient and clinician management, medical records management, and fiscal operations are necessary.
Working knowledge of basic bookkeeping.
Excellent professional customer service is a must.
High School diploma or equivalent and at least two years experience in business office experience.
Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Nice To Haves

Experience in a business office in an ambulatory care setting is preferred.

Responsibilities

Provide administrative support for clinical services so that patients are seen promptly and the clinic operates smoothly.
Schedule practitioners utilizing Pyramed software ensuring appointments are scheduled accurately.
Maintain a patient appointment system and manage walk-ins.
Answer phones, schedule appointments, register patients by verifying eligibility and reviewing patient information for completeness and accuracy.
Manage daily clinic schedule and room assignments to ensure proper clinic coverage and organization.
Monitor fiscal operations.
Organize medical records to ensure completeness and availability of the records.