Program Support Assistant (OA)

Veterans Health Administration • Kings, NY

12d • Onsite

About The Position

This position is located at the VA Medical Center in New York Harbor, Brooklyn. The Program Support Assistant (Office Automation) provides administrative and clerical support to the service. The role is onsite and is not virtual; the employee must live within or be willing to relocate within a commutable distance of the duty location.

The position is full-time, Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework is not authorized. Relocation or recruitment incentives and a permanent change of station are not authorized. The position description number is PD00534A.

The work is primarily sedentary, usually involving comfortable seated work. Some walking, standing, bending, and carrying light items such as papers or books may occur. No special physical demands are required.

Applicants must be U.S. citizens and complete the application, questionnaire, and required online assessment. Selected applicants are subject to a background/security investigation, and applicants tentatively selected for a testing-designated position must undergo urinalysis. Employees must participate in the VA seasonal influenza vaccination program and serve a one-year probationary period. This position requires typing proficiency of at least 40 words per minute and one year of specialized experience equivalent to GS-5. There is no educational substitution at this grade level.

Requirements

• Be a U.S. citizen.
• Complete the application, questionnaire, and required online assessment.
• Type at least 40 words per minute.
• Have at least one full year of specialized experience equivalent to GS-5 in Federal Service, performing work related to the duties of the position.
• Specialized experience must include administrative support for an office; receiving visitors and phone calls; reviewing incoming and outgoing correspondence; scheduling meetings; and using office automation software such as Microsoft Word, Excel, and PowerPoint.
• Meet Selective Service registration requirements if male and born after December 31, 1959.
• Complete required onboarding and acceptable identity verification.
• Undergo a background/security investigation and, if tentatively selected for a testing-designated position, urinalysis.
• Participate in the VA seasonal influenza vaccination program.
• Serve a one-year probationary period.

Responsibilities

• Coordinate and provide administrative support to the service.
• Schedule and manage appointments.
• Receive visitors and phone calls for the service and service Chief.
• Compose and prepare correspondence, forms, letters, memoranda, reports, computer-related data, specifications, and similar materials.
• Coordinate meetings.
• Compose and distribute meeting minutes.
• Maintain office supplies and equipment.
• Serve as the service timekeeper.
• Receive and review incoming correspondence.
• Perform other related duties as assigned.

Benefits

• Federal employees and their families have access to a comprehensive benefits package.
• VA may offer newly appointed federal employees credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual; credit must be requested and approved before appointment and is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed