Program Support Assistant OA

Veterans Health Administration • Columbia, MO

12d • Onsite

About The Position

This position is located in the Nutrition and Food Services Department at the Harry S. Truman VA. The Program Support Assistant provides administrative, clerical, and technical support, including support for budget analysis and administration. The role uses office automation software and equipment to support the department’s administrative and clerical work. The position is at the GS-6 full-performance level and follows a Monday–Friday schedule, 8:00 a.m.–4:30 p.m.

Requirements

• At least one year of specialized experience equivalent to the GS-5 level in the Federal service, providing administrative support; collecting, compiling, and tracking data and information; processing documents and reports; maintaining office files and records; using office automation applications; and answering telephones, referring visitors, and providing information.
• Ability to type at least 40 words per minute.
• U.S. citizenship.
• Selective Service registration for males born after December 31, 1959.
• Ability to complete a background/suitability investigation and required onboarding and pre-employment steps.
• Serve a one-year probationary period.
• Experience must be documented on the resume with job title, duties, start and end month/year, and hours worked per week.
• Annual seasonal influenza vaccination is required for covered Health Care Personnel, unless an exemption for medical or religious reasons is granted; a face mask is required when an exemption is granted.

Responsibilities

• Collect, compile, and track data and statistical information.
• Organize data in Access databases or spreadsheet formats and use spreadsheets to display data graphically.
• Prepare recurring and nonrecurring correspondence, reports, and other documents.
• Establish, update, and maintain office files and records.
• Prepare meeting minutes, agendas, and reports.
• Prepare, execute, and track program-specific information.
• Perform office automation duties using word processing, spreadsheet, email, desktop publishing, calendar, database, and graphics applications.
• Schedule nutrition clinic appointments, prepare confirmation letters, and enter appointment data.
• Answer telephone calls, refer visitors, and provide information about the office, its functions, and standard operating procedures.
• Maintain appointment calendars, schedule appointments, remind supervisors and staff about meeting topics, and make administrative arrangements.
• Edit and compose letters and reports; review correspondence for accuracy and completeness; prepare presentation outlines and meeting minutes; develop standard or form letters; and reply to inquiries.
• Serve as official timekeeper by notifying supervisors when leave limits are exceeded, posting staff time and attendance, and processing timecards.
• Perform other related duties as assigned.

Benefits

• Federal employee benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.
• VA may approve credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual, if requested and approved before appointment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed